We enjoyed our time at the hotel, that does not mean it's good, but we read the reviews and planned for it. I will judge this as a 3 star hotel, the class stated on on Tripadvisor. The good: The location was great. The rooms were also modern and very clean. the beds were comfortable so so the sleep quality was great. As we arrived late there was a meal in the room waiting for us. We didn't expect that, but more about that later. The pool was well kept and we always found sunbeds. The staff at the pool bar were great. Although there were queues sometimes, we never had to wait more than a few minutes. I also agree with plastic glasses by the pool. When we were there someone brought their own beer bottles to the pool. When they were finished the left leaving the bottles under the sunbed. Later someone knocked them over braking them with some of the glass going into the pool. The not so good: The beach was clean sometimes there were always sunbeds, but each one was a different type, style and age. It is as if they found discarded sunbeds from other hotels. The bad: To be honest, he restaurant had some great food, but a lot of it was cold. I am aware that the food may cool down after being out some time, I don't mind that, but this was cold. The vegetables were offer hard and more than once the boiled potatoes were raw inside. Breakfasts were good, but it was sometimes impossible to get cups for tea or coffee. Drinks in the evening were not much better. If you were lucky you would get glasses. On one occasion I went to the "bar" for two glassed of wile, I was handed one in a "whisky" glass the second in a plastic glass. When we were there the restaurant also shortened its opening hours causing even more queues. The meal that was left for us the night we arrived, was cold. Not a salad and cold meet, but cold French fries and some kind of meat maybe ox tongue? My verdict: The hotel was let down very badly by the service in the restaurant. We did laugh at it, but the hotel was sold to us as a five star hotel with prices to match. If I was rating this hotel as a 5* it would get 1 out of 5. So I am rating it as a 3* so it gets 3 out of 5. The friendliness of the excellent bar staff saves it from getting 2 out of 5.
