MGM Shenzhen Prince Bay

By a twist of fate, I ended up staying at MGM for the first time. I originally booked it for a friend, but their trip was canceled at the last minute. After booking, Eunice from the Guest Service Center provided fantastic service! It was a great opportunity to check out this new hotel that just opened in September. Being a brand new hotel, the overall check-in experience was wonderful. The front desk agent even upgraded me to a Harbour View King Room upon check-in. I drove here this time, and driving through the main entrance definitely gave off a vibe of economic prosperity. The overall interior style features lots of glass, crystal, and subtle Chinese elements, combined with numerous digital screens, creating a trendy, youthful design. The service across the board was exceptional—truly flawless. In the evening, I met up with friends for drinks at the hotel's bar, 'The Purple'. We ordered a few cocktails, and the flavor profiles were very unique, drawing inspiration from various countries. I tried the Southeast Asian and North American ones, though I've forgotten the names of the drinks. At this price point, I would definitely choose to stay here again on my next business trip to Shenzhen. It is far better than the Mandarin Oriental.

MGM is a brand that our whole family loves. We traveled as a family of four adults and one child, and booked two rooms. Our butler Sini was lovely and extremely attentive. She communicated our needs with us in advance and arranged adjoining rooms with fantastic views. The service was super, with great attention to small details—they proactively provided a bed guardrail, sent us a cake upon learning it was our anniversary, and included a handwritten card, among other thoughtful touches. The whole family had a wonderful time. The dining was great; afternoon tea, the evening happy hour, and breakfast were all excellent. We were pleasantly surprised to find ice cream at breakfast! So happy! Our trip was a bit rushed this time, but we'll definitely be back. The only regrets were missing the sunset because we lost track of time while playing with the kids, and missing the sunrise due to the thick morning clouds. I'll be back next time to snap tons of photos and wait for the views! Thanks again to Sini!

Shenzhen Weekend | Escaping the daily routine, a 24-hour ultimate full ocean view at MGM Shenzhen Prince Bay 🌊 Took a spontaneous staycation this weekend. No rushed itineraries, just lazy moments entirely to myself. I chose the newly opened Sky Bay Full Ocean View Room at MGM Shenzhen Prince Bay. The moment I drew the curtains, the 270-degree floor-to-ceiling windows offered a breathtaking full ocean view—so healing. At that moment, I realized that as women reach a certain age, the best gifts to give ourselves are "freedom without definition" and "the confidence to enjoy life at any time." I also have to praise the hotel's F&B. The breakfast had a great variety, and the afternoon tea was exquisite. In this space, you don't need to cater to anyone; you just need to please yourself. Thanks to MGM Shenzhen Prince Bay for giving me a perfect weekend. If you're also in Shenzhen and looking for a place to briefly escape, this place truly won't let you down. Special shoutout to Serena from the Guest Relations team for her top-notch service! #MGMShenzhenPrinceBay #ShenzhenHotelRecommendation #WeekendGetaway #IndependentWoman #ChillVibes #ShenzhenExploration #OceanViewHotel

Stumbled upon the newly opened MGM Shenzhen ~ Decided to come and experience it for our upcoming anniversary! ~ Special shoutout to Ms. Alison from the Guest Relations team! 🌹 She called a day in advance to discuss room arrangements and added me on WeChat. Afterward, all kinds of requests were quickly responded to and handled via phone, outperforming the butler service at the St. Regis Qianhai! 👍 1. Room: Although it's a new hotel, there was no noticeable post-renovation smell, which deserves a big thumbs up especially for traveling with a kid. Secondly, the room is spacious with a practical overall layout. Even though it's an open-plan studio, it achieves a good separation of dynamic and static zones between the sofa area and the sleeping area. Communication—whether via WeChat with Alison or through the landline—was met with prompt responses and polite manners! (Friendly tip: The first round of the minibar is complimentary, ha! Much more generous than the St. Regis Qianhai 😏) 2. Public Areas: Parking is convenient, the public area design is minimalist and grand, and moving to various zones doesn't involve any redundant or convoluted pathways. 3. Dining: Breakfast features 4 à la carte options—highly recommend the pasteurized eggs. The French toast is similar to the one at Mandarin Oriental Guangzhou and is worth a try. As for the Eggs Benedict and wonton noodles, it really comes down to personal taste; some family members and friends liked them, while others didn't. The semi-buffet dinner is similar to an executive lounge, offering pretty much everything including red wine, white wine, soft drinks, hot dishes, and cold cuts. There were also special themed dishes for Halloween, showing genuine effort (though personally I'm not a fan of overly decorated food). The cakes from the lobby lounge are quite delicate; tried two over two days and both were good. The live singer at the bar on the other night was also quite good! ~ 4. Pool & Gym: This time we only experienced the pool. The front desk service was very enthusiastic with full guidance provided. The locker combination lock needs to be set by yourself. Since we went early, we had the whole pool to ourselves for a swim, though the overall size isn't large. Running on the treadmill in the gym facing the sea view is quite nice, though. As a new hotel, my family had an overall great experience, especially the service from Alison of the Guest Relations team, which is definitely a major bonus point!!! 👍

Special thanks to Tinny and Serena for your warm hospitality, and above all, for taking the time to understand and accommodate our needs upon check-in. As a local from Shenzhen, I had a thoroughly satisfying stay at the newly opened MGM Hotel. 💐 The hotel features trendy design and top-notch hardware facilities. The 6th-floor large terrace and the 32nd-floor bar terrace are particularly relaxing. The staff across all departments are genuine and dedicated, [strong][strong] and the housekeeping is meticulous and thoughtful. The room comes with a generous complimentary minibar, and the breakfast offers a great variety of cuisines with authentic flavors. [strong][strong] I will definitely choose to stay here again! 👍

Our stay at the MGM Shenzhen Prince Bay exceeded all expectations! The lobby is located on the 6th floor, and all rooms feature sea views. The Guest Service Manager team made us feel truly welcome and cared for—special thanks to Mark, Zoya, and Miranda. Upon check-in, Mark proactively added me on WeChat to share useful information for our stay. Zoya helped arrange the shuttle bus to Sea World for us, and when we requested a late check-out until 2:00 PM due to our itinerary on the second day, Miranda responded immediately. This kind of thoughtful service made the trip so much more comfortable. Highly recommended!

We had a very satisfying family stay. The hotel had many thoughtful little touches, even displaying the booker's name on the TV as a welcome gesture. For the Mid-Autumn Festival, the hotel thoughtfully prepared mooncakes. The room had an unbeatable sea view, and the breakfast selection was extensive and filling. Alison and Piera provided very attentive and thorough service, taking care of every detail. Piera's hand-drawn greeting card was so heartwarming and touching! The guest relations team was friendly and welcoming throughout our stay, making for a very comfortable experience. We had a super enjoyable time and look forward to returning!

Newly opened hotel with innovative room design and a high-end feel. The complimentary snacks and beer are a nice touch rather than an afterthought. The breakfast is rich in a-la-carte style within an elegant setting, and the staff are polite and attentive. Surrounded by the K11 shopping district and upscale residential communities, the location offers great amenities!

The environment is fantastic and very new, and the room is exceptionally large with an unobstructed sea view. The breakfast was also excellent. Due to engineering work, the Sky Terrace King Room I originally booked was unavailable, but the front desk proactively contacted me to arrange a free room upgrade. Such thoughtful service! I especially want to give a huge shout-out to Serena at the front desk. She responded promptly to guest needs and provided incredibly thoughtful service, even helping me coordinate a marriage proposal. Thank you so much, Serena!!