The St. Regis Shanghai Jingan

The hotel boasts a great location. Although it's not very close to the subway station, taking a taxi is very convenient, and the butler service is quite good. However, the service in the breakfast restaurant is extremely problematic; certain staff members are completely indifferent to guests. I have never experienced anything like this before!

Our recent stay at The St. Regis Shanghai Jingan was a fantastic experience. The room was spacious and impeccably clean, and the view of Shanghai's iconic skyscrapers was truly breathtaking! A huge thank you to Jimmy, the head butler, for his professional and attentive service. I will definitely choose The St. Regis Shanghai Jingan again next time.

This is my third time staying at The St. Regis Shanghai Jingan this year. This time, I brought my parents here to celebrate a birthday. A big thank you to our butler, Tina, for the thoughtful arrangements and the suite upgrade! There were a few minor issues upon check-in, but they were resolved very quickly, and we were immediately assisted with a room change. The Executive Lounge experience was also fantastic—it wasn't crowded, the food offerings were exquisite, and the ladies providing the service were so attentive. My parents were extremely satisfied. Once again, it was a truly flawless stay!

The hotel has a prime location and the rooms are well-maintained, offering an amazing overall experience! Butler Tina provided attentive and professional service, taking care of every little detail and truly showcasing the standard of a St. Regis butler. I will definitely choose to stay at The St. Regis Shanghai Jingan again next time I visit Shanghai.

The room was clean and tidy, the service was attentive, and our butler Lydia was warm and thoughtful.

Second time staying at The St. Regis Shanghai Jingan, exceeded expectations and simply fantastic. Will definitely stay here again next time I'm in Shanghai, highly recommended with full stars.

The Caroline Suite experience at The St. Regis Shanghai Jingan was amazing! The room was gorgeous with flawless attention to detail, and the bed was extremely comfortable. The Executive Lounge offerings were exquisite and the food suited my palate perfectly. Special thanks to my butler, Tina, who was so attentive in helping me upgrade my room and answering all my questions. Her care made the whole trip feel so warm and welcoming. It was a flawless stay, and I will definitely recommend it!

I saw a lot of bad reviews on Xiaohongshu before coming and was a bit worried it would be a disappointment. Turned out the location, service, and cleanliness were all fantastic. Especially my butler, Icey, who was always available to help solve any issues. My clothes were ironed for free, and hot drinks were delivered every room daily. Since I was heading to the high-speed railway station at 5 PM, they even extended my check-out time to 4 PM, which was such a thoughtful touch.

I am absolutely thrilled with the hotel and the staff—everything was top-notch! We loved staying here so much: the room offers a magnificent view, and the room itself is wonderful, clean, and beautiful. I especially want to mention the pillows—I haven't slept this soundly in any other hotel during my entire trip! A huge thank you to our butler, Icey. She was very attentive and caring, helping us with all our requests, which made our stay super comfortable and special! I will definitely recommend this hotel to all my friends and family :)