1 Hotel Melbourne

We checked in quite late, but the front desk staff was incredibly patient and helpful with our check-in process. Their attitude was very friendly and welcoming, which made us feel very happy to be staying there.

This hotel is very well-designed with a consistent overall aesthetic. It feels warm and homey, located right next to Melbourne's Docklands, and you can see the Ferris wheel from the lobby.

Don't book here unless you get a river view room. For this price, the noise control is terrible. There's a city expressway right below, so you hear trains, trams, trucks, and even loud custom cars all day. If you're a light sleeper, you'll be up all night. The front desk's solution was to offer earplugs. When it's busy, the breakfast menu changes to a more basic, uninspired one. Even bottled water in the room costs extra, and the tap water quality is poor. 'Eco-friendly' here seems more like a way to charge extra than an actual advanced concept.

The hotel itself is impeccable, except for the cleanliness – it was very dirty, with dust everywhere. I specifically informed the cleaning staff, but there was still dust visible everywhere! The restaurant on the first floor was absolutely delicious, and the service staff were warm and friendly!

1) Location Not in the city center, but not too out of the way either. The lake view is unbeatable, and the twin room offers lovely views. The best part is the free tram #96 that covers the entire city for free. 2) Service Typical Caucasian service – they greet you proactively. The restaurant food is also typical Western fare. 3) Overall Having traveled to most European, American, and Southeast Asian countries, I honestly feel Australia is the best! It's perfect for a relaxed lifestyle, with a laid-back and free way of living. Would visit again! 👍

1. The location is excellent. The hotel is right on the riverbank, making it convenient for walks, shopping, dining, or taking the tram to the city center. It's also within walking distance to many places. 2. The night view of the Yarra River from the room is beautiful (I recommend booking a river view room; city view can be a bit noisy). 3. The room decor, with its wooden elements and green plants, feels warm and elegant. 4. The gym has great views, and the spa area is comfortable. 5. I didn't get to try breakfast because I couldn't wake up, but my friends said it was very rich and made-to-order (highly recommended). However, the room service meal I ordered was a bit disappointing (not recommended). 6. Finally, a big shout-out to Trip's customer service for their prompt replies and effective communication, and thanks to Ms. Shan from 1Hotel for handling everything. This is my top choice hotel in Melbourne.