Kaiser Max Design Appartements

Excellent location, golden roof is only a stonr throw away. Room was amazing and spacious with full kitchen and complimentary milk. We only spent 1 night. Just to note for those wanting to book for more than few nights, changing towels and house keeping/room cleaning would be charged fees. Plus, I did not realize this before booking, but there is additional tourist charges for staying, from memory about 35 euro per person.

We booked an apartment due to its central location and reviews through Vrbo. Communication prior to arrival was excellent and this continued on arrival. The apartments are located right in the middle of the old town, so superb for sightseeing. The rooms were very comfortable and clean and very quiet, even on the Tuesday of our stay, which was Faschingsdienstag (Shrove Tuesday) and a festival - it felt like the whole city was involved. The restaurant downstairs was also really good and the staff excellent. This might not be the cheapest place to stay in Innsbruck but it is certainly worth the price.

I wish I could give this zero stars. DO NOT BOOK HERE! We just arrived today on a family vacation, eager to see and visit Innsbruck. After a full day of travel and getting in late we were told to pay the tax, then we could enter, which we did. He then very rudely refused us access bc we had 1 more adult than was booked. Our accidental mistake, but we offered to pay more and he denied us access and refund, and was the exact opposite of hospitable. He was down right awful to us. Ruined our night in Innsbruck and we are just headed back to Germany. Cannot stress how unprofessional this man is, and clearly the rest of the bad reviews don’t lie. Take our advice, find another option.

Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on *******, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.

We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.

Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again