Kaiser Max Design Appartements

Excellent location, golden roof is only a stonr throw away. Room was amazing and spacious with full kitchen and complimentary milk. We only spent 1 night. Just to note for those wanting to book for more than few nights, changing towels and house keeping/room cleaning would be charged fees. Plus, I did not realize this before booking, but there is additional tourist charges for staying, from memory about 35 euro per person.

We booked an apartment due to its central location and reviews through Vrbo. Communication prior to arrival was excellent and this continued on arrival. The apartments are located right in the middle of the old town, so superb for sightseeing. The rooms were very comfortable and clean and very quiet, even on the Tuesday of our stay, which was Faschingsdienstag (Shrove Tuesday) and a festival - it felt like the whole city was involved. The restaurant downstairs was also really good and the staff excellent. This might not be the cheapest place to stay in Innsbruck but it is certainly worth the price.

Beautiful spacious modern apartment with a lovely balcony that affords great views of the mountains. Situated right in the middle of the old town near sights and restaurants.

Staff were great, room was spotless and perfect view. This is my 4th year staying with Kaiser Max! Hoping to come back next year!

Clean & spaces room. Wonderful location, easy access to all sightseeing places.

Location great. Apartment worked well for family of 5. Kids lived bunked beds

The owner is very obviously a sad man. Yelled at me over the phone for a simple mistake, denied me the ability to stay in the room I paid for while my wife, two small children, and sisters who were visiting from overseas were standing there waiting to get in. He argued I was trying to “scam” him, yet asked him for every way to make it right, but he refused. If anything, I was the one who got scammed. Do not book here, ever. No matter how good the location might be, you’re not guaranteed your stay, evidently. Scummy ownership if I’ve ever experienced it. One star (the minimum rating you can give on this site) is 6 stars too many.

I wish I could give this zero stars. DO NOT BOOK HERE! We just arrived today on a family vacation, eager to see and visit Innsbruck. After a full day of travel and getting in late we were told to pay the tax, then we could enter, which we did. He then very rudely refused us access bc we had 1 more adult than was booked. Our accidental mistake, but we offered to pay more and he denied us access and refund, and was the exact opposite of hospitable. He was down right awful to us. Ruined our night in Innsbruck and we are just headed back to Germany. Cannot stress how unprofessional this man is, and clearly the rest of the bad reviews don’t lie. Take our advice, find another option.

Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on *******, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.