Red Roof Inn & Suites Newport -Middletown, RI

No frills hotel, but it was clean, central location and friendly staff, just what I needed.

It was awesome

Very clean facilities. The lobby was pretty empty, but very clean. Staff was friendly and always smiling. When we checked in the TV didn't have a signal in either room. We asked about it and were told they would look into it while we were out to dinner. Apparent miscommunication, because we had to ask about it again. Second request and they fixed the issue with smiles and great attitudes.

Booked 2 rooms. The hallway corridor, the carpets are pulling away from the wall and looks dirty and unmaintained. Bathroom whirlpool tub is brown where the keys are and caulking has turned black in. The bathroom door didn’t open all the way, it hit the toilet. Found hairs in the tub and under the sheets. There was a brown streak on the wall by the bed. Furniture was worn. Curtain had tiny holes in it that was allowing sunlight through, chair had missing fabric.

The room itself was quite clean but the hall carpeting was filthy, with clumps of fur and hair along the hall. The staff was fine, although I waited at the front desk for 5 min to get someone to check out, and no one arrived to help. The beds are reasonably comfortable. There is zero sound-proofing between the walls, as well as the ceiling. Because the floors are laminate instead of carpet, you can hear every single footstep of people in the room above you, and can hear conversations and music clearly from one room to the next. You get what you pay for.

I have stayed 2 weeks in 2 different rooms. There are little things that could be better but for the price point there was no big deal. The first week the ac/heater in the room was a little loud. Second week the tv had a vertical line blacked out. Rooms were clean. Ice make and laundry in good working order.