Holiday Inn Express JIUZHAIGOU by IHG

## Location and Transportation: I chose this hotel primarily for its proximity to the scenic area entrance. I could walk to the park in the morning, and upon arrival, I confirmed it was indeed very close. This is a definite plus. Furthermore, there's a cluster of restaurants and shops not far from the hotel, making it convenient for dining and shopping. It's also quite close to the bus pick-up point. All these are advantages. And there's a McDonald's right downstairs, which is great for fast-food lovers. ## Parking: There's a parking lot right at the entrance, making it convenient for those arriving by car. ## Room View: I booked a twin room in advance, and it was possible to combine the beds. I had discussed this beforehand, and apparently, the most economical room type couldn't be combined, only the 'sunshine room' could. The room didn't have much of a view; outside the window was an abandoned building. ## Room Facilities: The room wasn't large, but it had everything necessary. The bathroom counter was small, and there was no place to hang towels. There was a sofa bed-like structure next to the bed, which was comfortable for sitting and reading. The overhead light was bright enough. The desk was a bit narrow, and it got cluttered easily if you put too many things on it. Also, there were too few charging outlets in the room, and the light switch combination was a bit unclear. The light directly above the bed made it hard to sleep when on, and I couldn't turn it off individually. ## Bed: The bed was quite comfortable. It would be even better if there was a small墊 between the combined beds. ## Breakfast: The breakfast spread was quite generous. Seating was limited, so it's best to go early. However, on the first day, my child's noodles were missing seasoning. When I went back to add it, a girl and a man responsible for clearing dishes took away my untouched bowl of wontons! I was shocked and asked them, 'You're clearing it before I've even finished?' My bag was still on the chair, and I hadn't even had my milk yet. Didn't they see any of that? The girl and the man just stared at me blankly, showing no apology, not even a 'sorry,' and just walked away. I was furious. Not only were they inconsiderate and wasteful, but they also refused to apologize when a guest confronted them. I then spoke to a young man, but I don't know what happened afterward. This left a very bad impression. ## Laundry Room: The hotel's laundry room was excellent. Not only were the washing machine and dryer separate, but the detergent and fabric softener were pre-dispensed, so I didn't have to add them myself, which was very convenient. Also, the dryer had three settings, and the medium setting dried clothes perfectly in twenty minutes. This was a highlight. ## Service: The person who answered my initial call wasn't particularly helpful. However, during my second call to confirm the room type, a Mr. Xu offered a complimentary breakfast for my child, which was very thoughtful. My child didn't eat much, but it was a very kind gesture. Additionally, the front desk can help purchase tickets for the 'Legend of Romance' show, which is also very convenient. In summary, the hotel maintains the quality expected of a chain hotel, and the overall service is good. However, those two individuals in the restaurant could use more training. I would consider staying here again on my next trip to Jiuzhaigou.

Let's start with the positives. The location is convenient, close to the main entrance of Jiuzhaigou, and it's easy to get to the train station by bus. Since I booked through Trip.com, even though I was told that InterContinental members couldn't accrue nights or points, I still received a complimentary breakfast and a room upgrade. Now for the negatives, of which there are four. Firstly, the price is high and the value for money is poor, with subpar service. Secondly, the facilities are outdated (see pictures); even the bath towels were frayed at the edges. I recommend bringing your own disposable towels if you stay here. Thirdly, the beds in the twin room were exceptionally small, making for an uneasy night's sleep – I barely rested. Fourthly, the floors are very thin; I could clearly hear people running and jumping upstairs.

The hotel's location is excellent, very close to the Jiuzhaigou scenic area entrance. The surrounding area has complete amenities, with a McDonald's, convenience stores, and various restaurants downstairs. The hotel staff's service attitude was very good; the front desk kindly helped upgrade us to a room with a window and complimentary breakfast. The hotel breakfast offered a wide variety of choices. The room itself was clean and tidy, and although a bit small, it was well-arranged and fully equipped. Highly recommend!

The breakfast was quite good, no spicy dishes and no garlic, which caters to most people's tastes. The only downside is that the air conditioning only provides cooling and not heating. We could tolerate it in late September, but what about when it gets colder? Also, Jiuzhaigou surprisingly experienced a power outage.

Extremely close to Jiuzhaigou Scenic Area! It's only a 10-minute walk away. There are also small shops and a McDonald's restaurant nearby. Plus, they offer carpooling services from the high-speed train station to the hotel! Highly recommended! You can even have your Taobao packages delivered to the hotel, and they offer free breakfast. The service is fantastic, thank you so much!

The room was decent, but a bit dated. The hotel's biggest advantage is its proximity to Jiuzhaigou Scenic Area, just a 10-minute walk away. There were a few minor issues during my stay, but the front desk staff promptly resolved them. I'd like to commend that staff member here.