The facilities are well-maintained, the rooms are spacious with comfortable beds, and the cleaning staff does a great job!
Customer service is also very good, both from reception and the dining room staff, security guards, etc.
Breakfast is okay, although I didn't find any difference in quality or variety compared to the dining room at the Hotel El Paso (where I stayed back in 2024). I missed having avocado, more fruit, and more meat/protein options other than bacon and sausages.
The dinner we ordered extra on Friday because this dining room is reputed to have the "best buffet at PortAventura" didn't quite live up to the hype. The food quality was quite good, but it lacked variety; only three simple tapas (😉), only one fish option, etc., etc. And none of the desserts were worth mentioning—they were either poorly made, tasted bad, or both. There was also very little variety of fruit, nothing like the pictures of the dining room circulating online.
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