Everyone, please be cautious if you decide to stay here. I was with my son, enjoying the lake view by the window, and he simply bent his head down, only to hit his eye socket on the window, resulting in a 4-centimeter cut. My immediate reaction wasn't to contact the hotel, but to rush him to the hospital. After his wound was treated, I planned to speak with the hotel about the incident. I wasn't looking to complain, but rather to suggest they place a warning sign near the window. To my surprise, after I spoke with the hotel's lobby manager, he not only showed no concern for my son's injury but immediately shirked responsibility, claiming it had nothing to do with the hotel. He then brazenly stated that there are so many hidden dangers in a room, and they can't possibly put warning signs everywhere. He also said he wouldn't offer any compensation and simply pushed me off, saying it was Saturday and the management wasn't working. The entire conversation lasted five minutes, and he never once asked about my son's condition. I acknowledge that as a parent, I bear some responsibility, but this happened on your property. You can't just say you bear no responsibility at all. So, I'll just accept it this time, but I urge everyone to be careful if you stay here. You never know what might happen, and you could end up having to deal with the consequences yourself. This review represents my personal opinion only.
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