Very very dark in room. No view from window. No light coming in as opposite window is another building. Felt like a backpackers hostel, which I didn’t like. Can’t fault the cleanliness, however things are old. In saying that, we did not use the towels due to a bad damp smell -so I guess that’s a fault! Bed not the most comfortable, pillows very hard. One made of straw? Didn’t sleep very well. Lots of noise from street, loud music playing at 5am. Laundry room useful, but very dirty. Seems a place for 20-somethings backpacking on a budget. Another thing is they don’t clean the rooms, I didn’t really understand their policy on this, but they just refused to clean. I asked if they can change the rubbish bin and they just said to leave it outside. So things like teacups will be uncleaned/unchanged for days. I was told you can request to have the room cleaned but as I said, they refused. They do give you clean towels and comp water daily in a tote bag which is left outside the room. One member of staff was very nice, I told her about the room cleaning and she apologised. Staff very friendly and polite. Location is right in main shopping area on a main road.