Heritance Kandalama
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Heritance Kandalama

Experience Heritance Kandalama, a 5-star hotel in Kandalama. It holds a rating of 8.9/10 from 243 reviews, combining quality and value, with rates starting at INR 13,048.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Tribe Colombo: 1.51 km away

Heritance Kandalama Boat Safari Port: 0.13 km away

Udhara Art Gallery: 1.51 km away

Amenity Highlights

Leisure: Pool, Spa, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Asian,Halal,Vegetarian

Food & Drink: Room service, Restaurant, Bar, Halal meals provided

Heritance Kandalama

No. 2 of Scenic Hotels in Central Province
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We Price Match
Highlights
Lots to do
Great views
Varied breakfast
Ideal location
Amenities
All amenities
Property Description
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Excellent and perfect!
Surroundings
Airport: Sigiriya Airport
(20.2 km)
Train: Habarana
(31.6 km)
Train: Kekirawa
(34.1 km)
Landmarks: Heritance Kandalama Boat Safari Port
(130m)
Landmarks: Udhara Art Gallery
(1.5 km)
Landmarks: Tribe Colombo
(1.5 km)
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5

Luxury King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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6

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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7

Luxury Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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9

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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6

Royal Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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6

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
4

Panaromic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
5

Panaromic King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
6

Luxury Panaromic Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
3

Luxury Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
6

Luxury Panaromic King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
10

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
8

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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This property hasn't received any negative reviews in the past 5 months.
Average for similar properties in Kandalama
Reviews frequently mention
Review summary
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Architecture and Design: Designed by renowned architect Geoffrey Bawa, the hotel's architecture blends harmoniously with the natural landscape. The building is embedded into the rock, offering breathtaking views and a unique aesthetic that enhances the overall experience.(based on 55 reviews)
C‍h‍a‍r‍l‍e‍s‍x‍x‍x‍x‍x
February 23, 2026
Bawa's design speaks for itself. However, the service during peak season was an absolute disaster. 1. Check-in was very brief with no introduction to the hotel's activities. 2. Vanishing Front Desk: On day 1, my requests for water and cleaning during the day were ignored. At night, I called 10 times with no answer. Eventually, someone picked up after I pressed the emergency button twice. The next day, my request for slippers was also ignored. There were no bathrobes in the room. 3. At 12 PM, I received a call reminding me to check out and offering assistance with luggage transport. After I confirmed, I waited in my room for 15 minutes to no avail and ended up having to drag my own luggage. For a renowned luxury hotel, the service was truly disastrous.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 21, 2026
Truly the best hotel in the world NO CAP! No words can describe how great the experience is, beside all the 5 star hotel amenities, what stands out is the perfect immersion of the hotel to the surrounding forest. I would retire here if I can~
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 28, 2026
The room facilities and hygiene were fine. But the real selling point is the environment! Built into the mountain, it's truly beautiful! You could spend a whole day just exploring the hotel grounds; it's much more worthwhile than the surrounding attractions!
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s‍w‍i‍s‍s‍t‍o‍u‍r‍i‍s‍t
July 25, 2025
Great rooms with scenic view. The people were extremly friendly You must goo, you will miss something extraordinary if you pass this hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 18, 2025
Nestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 8, 2025
Facilities: The facilities are a bit old. Hygiene: The hygiene conditions are quite good. Environment: The natural environment is incredibly well integrated. Service: Warm and thoughtful. The only downside is that the value for money is a bit low.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2025
It’s a fantastic facility where you can experience Bawa’s masterpiece. A complimentary architectural tour is available, so we highly recommend joining it.
M‍a‍r‍i‍e‍.‍C
November 8, 2024
Have to put a scanning system to the guest security,Zero at present,They don’t answer when asked,Hotel or the company AitkinSpence is only after your money,This is from my personal experience,After staying there during the Arugambai terrorist threat and the US,UK and few other countries issued a warning to their citizens,We are from the UK,We were concerned about it they just ignored us,Anyone could have carried explosive inside,Because none of my luggage was scanned.I have asked the hotel and the company for an explanation still no answer, my stay was on 23rd to 25th of oct 2024,,I would tell anyone wants to stay here to check this first.I am attaching few pictures of concern,I did warn them that If there is no response from them my review will be the truth,Still they are not bothered,I have more to write but I will stop here.

Services & Amenities

Restaurant
Style: A la carte, Buffet
Cuisine: European, Indian, International, Local, Middle Eastern, Pizza, Seafood

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 3 days in advance by email

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
US$15.00 (approx. INR 1,388.21) per person per night
Extra crib: Free
Children 4 years old and over
US$15.00 (approx. INR 1,388.21) per person per night

Breakfast
CuisineWestern, Asian, Halal, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
US$25.00 (approx. INR 2,313.69) per person
Adult
Buffet:US$25.00 (approx. INR 2,313.69) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the hotel

Property Description

  • Opened: 2005
  • Number of Rooms: 152
Phone:+94-665555000
Email:hk.ebiz.lk@aitkenspence.lk
When you stay at Heritance Kandalama in Kandalama, you'll be on a lake and 11 minutes by car from Popham's Arboretum. This family-friendly hotel is 14.2 mi (22.9 km) from Ancient City of Sigiriya and 6 mi (9.6 km) from Dambulla Cave Temple.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Kanchana Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

You might be wondering

What are the check-in and check-out times at Heritance Kandalama?

Check-in time at Heritance Kandalama starts at 14:00, and check-out time is by 12:00.

Does Heritance Kandalama have a pool?

Yes, Heritance Kandalama has a swimming pool for guests.

Are pets allowed at Heritance Kandalama?

No, pets are not allowed at Heritance Kandalama.

Does Heritance Kandalama serve breakfast?

Yes, Heritance Kandalama serves breakfast for guests. Breakfast options include Western, Asian, Halal, Vegetarian style.

How much does it cost to stay at Heritance Kandalama?

Room prices at Heritance Kandalama vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Heritance Kandalama from the nearest airport?

The nearest airport is Sigiriya Airport, located about 39 mins from hotel by car (20.2 km) away.

What’s the cancellation policy at Heritance Kandalama?

The cancellation policy at Heritance Kandalama depends on your room type and booking terms.

Does Heritance Kandalama offer airport transfers?

No, Heritance Kandalama does not provide airport transfers for guests.

About This Property

Nearest AirportSigiriya Airport
Distance to Airport20.22KM
Distance to Train Station31.64KM
Average Price FromINR41920
Hotel Star Rating5