New World Beijing Hotel

Location: The location is superb! It's very close to Qianmen, Tiananmen Square, the Temple of Heaven, and Wangfujing, making it convenient for sightseeing. There are also many dining options nearby. Facilities: We were traveling with two kids, and the front desk was amazing! They upgraded us to a suite, which was incredibly spacious. The kids could play without disturbing us, which was a huge relief. The large bathtub was a big hit with the children. Service: The service was absolutely fantastic, especially the front desk in the lobby, and the afternoon tea and evening light meals on the tenth floor. It was uncrowded with a great atmosphere and wonderful views! It really helped us unwind after a day of travel. The lobby was very efficient and thoughtful when arranging our room. Breakfast was also good, with both Chinese and Western options. Overall, it was excellent, and we will definitely be back.

Great location, very convenient for getting around. Excellent value for money. They upgraded us to a deluxe king room for our three-night stay, which was quite spacious. The breakfast was also good. Overall, I'd definitely recommend it!

Everything was pretty good, and the location was convenient too! The only downside was that someone seemed to be smoking in the hallway, and the smell of smoke was very strong! I asked for the sheets to be changed because they were dirty, but when I came back, there were still oily sheets and pillows.

Every time I visit Beijing, I choose New World. The hygiene standards are met, and this time I even got an upgrade to a suite. The hotel's location is super convenient for exploring Beijing, and you can also check out many popular cafes in Qianmen and wander through the hutongs. It's a shame I overslept both days and missed breakfast.

The hotel experience was great. The room was spacious and didn't feel cramped, making for a very comfortable stay. Both the front desk and room service were warm, attentive, and responded promptly. It's located right next to a commercial district, making shopping and dining incredibly convenient. You can also walk to the Temple of Heaven and Qianmen, which makes sightseeing super easy.

This room wasn't as good as the ones I've stayed in before. The bathroom had a terrible odor, smelling strongly of sewage throughout the room while I was trying to sleep. The shower isn't enclosed, and the bathtub is awkwardly angled, making it uncomfortable. The showerhead itself wasn't great; I had to keep pressing the overhead spray for it to work.

The hotel's location is great, with Zi Guang Yuan and Fang Zhuan Chang (restaurants) right across the street. The breakfast is good too, you can even order instant noodles. The staff are very prompt in clearing plates. You have to go downstairs to pick up your food deliveries. Also, you need to call customer service if you want to open your room window.

Upon arrival, I received a complimentary room upgrade. The hotel's location is super convenient for visiting nearby attractions. My room was soundproofed really well, so no noise disturbed me. The only downside was a few stains on the bathroom wall tiles. Also, delivery services aren't allowed to bring food up to the room; you have to go downstairs to pick it up yourself.

I can't give a good review. The front desk staff were aloof and unhelpful. In all my years of staying in five-star hotels, I've never encountered such a situation. There was no concierge to contact me in advance to ask about my preferences. The front desk really needs to improve their service awareness. The restaurant was also a letdown. Breakfast ended at 10:30 AM, and at 10:20 AM, they didn't even have takeaway boxes. They told me it was because there were too many people and they ran out. Are they not going to solve the problem? I had swiped for two people, and one couldn't come down, so how were they supposed to eat? Only after repeated urging did they finally resolve it. The next day, the lady at the front desk with glasses told me she would give me one takeaway box, saying I could only have one if I dined in. I explained that it was for someone taking it to go, not for me, and only then did she reluctantly give me one. It's just breakfast; how much can one eat? A five-star hotel shouldn't be like this. It's truly unbelievable.