The Q Boutique Hotel

Facilities: Everything was well-maintained and in perfect condition. Cleanliness: The room was spotless and tidy. Housekeeping serviced the room daily, replenishing water and toilet paper. Environment: The location is superb, right near 36th Street. It's a short walk to various attractions, and along the way, there are all kinds of restaurants, cafes, and massage parlors. Being at a major intersection makes it easy to see if there's traffic. Getting stuck in a small, congested alley when taking a ride-hailing service can be annoying, but that's not an issue here. Ride-hailing cars always found us and dropped us off right at the entrance. Although it's close to a main road and an elevated highway, the soundproofing is excellent; once the window is closed, it's completely silent. The hotel is very new, with no strange odors, just a pleasant scent. Service: All the staff were absolutely wonderful! On the day we arrived, it was pouring rain around noon. As the ride-hailing driver got out to retrieve our luggage, a doorman immediately rushed over with an umbrella to usher us into the hotel, then returned for the rest of our bags. From check-in to check-out, whenever we were in the lobby, we didn't have to handle our own luggage. Everyone greeted us with a smile (especially the slim gentleman with glasses and the slightly chubby one). Mr. He, who handled our check-in, was a charming young man. He let us check in after waiting about ten minutes for the room to be cleaned. Later, when we couldn't find the exact phone number for Lotus Restaurant, he helped us find it and called to book a table for the buffet. He speaks Chinese, though not fluently with an extensive vocabulary, communication was perfectly fine. Sometimes there were sweet, smiling young women at the front desk. The hotel uses a rotating system, so doormen and front desk staff might also work as servers during breakfast. On our first morning, we recognized familiar faces serving us. If I have the chance to return to Hanoi, this will be my first choice of hotel.

First off, this charming boutique hotel boasts an excellent location. 36th Street is just 100 meters behind it, and within a few steps of the hotel, you'll find a laundromat and the famous Egg Coffee. Hoan Kiem Lake is only a 10-minute walk away, making it incredibly convenient for dining, shopping, massages, and everything else. The cleanliness is also top-notch, and the hotel feels quite new. The shower pressure is great, though the rooms are on the smaller side. The distance to the building across the street is quite narrow. The breakfast was a pleasant surprise, served on the 9th floor. They offer various egg dishes cooked to order, as well as chicken pho, all with a Western twist. For a price just over 300 (presumably VND), the breakfast quality far surpasses what you'd find at domestic hotels (in China). Highly recommended!

Everything was excellent. The breakfast was plentiful and varied, and the service was very attentive.

Very clean and conveniently located near Hoan Kiem Lake. The only drawback was that the room was a bit small, but everything else was excellent.