Sofitel Legend People's Grand Hotel Xian

Huge thanks to Derek, Jack, and Andi for their warm hospitality, and to Frank for his detailed explanations – the experience was absolutely fantastic! This is the only Sofitel Legend in China.

On my holiday, I brought my child to Xi'an and chose the Sofitel Legend inside the city walls. I booked a package on Ctrip, and the price was excellent. The hotel's location is superb, convenient for getting anywhere, and there are tons of options for food delivery. The entire hotel offers a quiet retreat amidst the hustle and bustle; as soon as you step through the main entrance, you're shielded from the city's vibrancy. The soundproofing in the rooms is also fantastic, ensuring a great night's sleep every night. The staff in all areas of the hotel are incredibly warm and professional. They always greet you enthusiastically and proactively offer various services; we felt very well taken care of during our stay. The hotel itself is compact and exquisite, with all the facilities and services you could need. There's a pool and a gym; the pool was often empty, so we had it all to ourselves! The minibar in the room comes with chocolates and a variety of drinks, plus a coffee machine. Every evening, there's a turndown service that includes cookies or small snacks and milk. The bedding is also very comfortable. The breakfast spread is extensive, with plenty to eat each day. The à la carte menu offers a wide selection of local delicacies and both Chinese and Western dishes, and it's available until 10:30 AM, which is perfect for late risers! What's more, the hotel is simply beautiful; every picture you take turns out great. Friends who love getting good photos should definitely consider staying here, as both the rooms and public areas are very photogenic. I'll definitely choose this hotel again when I come back to Xi'an. Oh, and the toiletries are also very comprehensive; you only need to bring your own skincare products. The sewing kit was a pleasant surprise – even the thread was already pre-threaded!

Came all the way from the south just to experience this hotel, and it truly lived up to the hype. The two century-old trees alongside the historic building really make it worth a stay. The front desk, concierge, and bellhops were all excellent. The executive lounge and breakfast were also fantastic. So many people deserve praise, I won't name them all! It left a wonderful impression on me. A legendary hotel, living up to its name. Full 5 stars, wishing the hotel continued success! Thumbs up, thumbs up!

The Sofitel Legend Xian was an absolutely perfect experience, with incredibly meticulous service. The concierge proactively helped with our luggage, and the butler was thoughtful and attentive. Our entire stay was relaxed and comfortable, and the turndown service showed great care – every detail made us feel right at home. The hotel restaurant's pizza was especially amazing, with fresh and authentic ingredients. Both the dining and accommodation were top-notch. A big shout out to butlers Jack, Serean, Morty, Fancy, Frank, and Nora! Highly recommend!

I came to this hotel after hearing good things about it. It has dozens of rooms and is very quiet. The building is historic, and there's a small museum at the end of the hallway. The entire complex houses three hotels, and Accor has invested heavily in it. The courtyard is filled with ancient plants I've never seen before. Breakfast offered a limited but refined selection, with a semi-buffet style. They also provide turndown service, following standard procedures. My only minor complaint is that a few staff members seemed inexperienced; I hope they receive more training to truly make this Sofitel legendary!

I bought a two-night package deal and stayed at different times, so I got to experience what I believe is the only 'Legend' hotel in China. I called the front desk in advance to request an extra bed (I also submitted this through Ctrip), but there was no pre-stay concierge service. I did receive a call from Ctrip saying the hotel mentioned a charge for the extra bed, but I didn't get a direct call from the hotel itself. On our first day, we arrived around 11:30 AM, but the room wasn't ready yet, and we only got the key after 2 PM. The front desk offered welcome drinks, and the service was decent. A big thank you to the service staff at the entrance who helped with our luggage. I also saw some staff quickly grabbing umbrellas for guests caught in the rain, which was really thoughtful. This made the front desk service seem a bit indifferent by comparison. Before my second stay, I did receive a call asking about my preferences, which I appreciated. The hotel's location is peaceful yet central, and it has a strong sense of history. The room has a separate living area and bedroom. The living area felt a bit cramped, and with an extra bed, there was hardly any space to move around, so we ended up making a bed on the sofa, which was fine for one adult. The room's details were well-executed and comfortable to use. The hotel's breakfast buffet had limited options, but the à la carte menu offered both Chinese and Western dishes. The Eggs Benedict were served on a 'mo' (a type of steamed bun), which was very Xi'an. The spicy soup (Húlàtāng) was delicious, and I asked the chef for a freshly baked 'mo' to soak in it – a true Xi'an way of eating. The 'Zènggāo' (steamed glutinous rice cake) was better than what you find outside.

This hotel is steeped in history, with serene and secluded courtyards, yet it's located right in the heart of Xi'an. It truly feels like a hidden gem in the bustling city. The rooms are also classically elegant, and the breakfast is quite good.

This hotel boasts a unique historical charm that sets it apart from others, offering a distinct sense of luxury. If you're looking for a trendy infinity pool, exaggerated high-rise night views, and a hotel that's all about being Instagrammable, then I'd say this isn't the place for you. While the rooms show the passage of time, they are impeccably clean. The service rivals that of Fairmont. My stay was a perfect 10.

This was an absolutely superb experience with incredibly attentive service. Our butler was proactive and thoughtful, reaching out three days in advance and responding quickly to all our needs. The turndown service was exquisite, showcasing French elegance and historical charm in every detail. Upon arrival, we were welcomed with a mousse cake and fresh fruit. The staff were all polite and considerate, and I particularly want to commend butler Jack, Themis, and concierge Morty Eva for their outstanding service! This hotel truly sets the standard for high-end accommodation in Xi'an and comes highly recommended.