Song Hotel Jinan Fengming

The rooms are great! They're all courtyard suites with very spacious living rooms and bedrooms. There's also a large terrace outside. In the morning, when you open the curtains, the sunlight streams in through the large French windows – it's absolutely lovely!

Great environment and excellent service, especially Front Desk Assistant Xiao Gao, who was warm, thoughtful, and very attentive.

1. The women's restroom in the hotel lobby was very dirty yesterday, and the sink hadn't been cleaned. Definitely not up to five-star hotel standards. 2. Yesterday, the ground parking lot was filled with electric scooters belonging to staff or unknown individuals, which was very inconvenient. Today, the parking lot was directly chaotic with no concierge managing it. 3. The shower water in the room is generally not very comfortable. The toothbrush and toiletries usually don't match the quality of the most expensive five-star hotels in Jinan. 4. The attitude of the cleaning lady from room service needs improvement. Her Jinan accent lacked politeness and service quality. Moreover, the water provided was cheap Purefun brand, and she initially said the water in the room wouldn't be provided. I only got it after contacting the butler. Given the price point of this hotel, I hope they don't skimp on these small details of quality.

The antique-style architecture, streets, and gardens are serene and beautiful. The mattress firmness was just right. The overall service was responsive and attentive, making for a very comfortable stay. A big thanks to Xiao Gao and Xiao Pang at the front desk, and the gentlemen from the concierge team – your service was truly exceptional. Thank you! 🙏

There were moths and flies, and hair in the shower. Overall, it was okay.

This is my second stay here, and the environment is great. Most importantly, it's pet-friendly, and there are plenty of dining options nearby.

Our family came to Jinan for a trip and booked three rooms for two nights. We had a very comfortable stay and everyone gave it high praise. The hotel's new Chinese-style decor is grand and comfortable, with great attention to detail in the ceiling and decorations in the rooms. The butler service was also excellent, warm and thoughtful. We'll definitely stay here again next time we visit Jinan.

The environment is great and I had a very comfortable stay. The service, especially, was excellent. They provided pick-up and drop-off whenever I went out. Xiao Yang, in particular, was incredibly attentive and provided a fantastic experience. I'll definitely choose Song Pin again next time! (^v^)

Hotel Xiao Gao's service attitude is excellent. I'll definitely come again next time.