Embassy Suites by Hilton Norman Hotel & Conference Center

The room was nice and breakfast was good. Staff did a great job. The downside was paying as much as I did for the room and charged for parking when I arrived. They have just a flat ground with lots of parking spaces. Then they put two bottles of water in the room with a sign saying they will cost $4/each. Why is that is needed? I will be back next month but won’t stay there.

I expected more from this hotel for the price paid. The overall condition of the hotel and the also the rooms are in need of better maintenance and renewal. The bed in the room was especially firm with little padding. We were not there for a convention, so that was not in play for this review. As always, Embassy has better breakfast than most hotels offer. The overall experience was dissapointing.

Only things is the breakfast was cold each day. And need a DJ or music Playing at the bar. Have a separate area for the kids.

Liked the price but did not like having to pay for parking. Staff was friendly! Loved the made-to-order breakfast and quietness of the room but the hotel needs a facelift. It is worn in areas - wrinkled carpeting, broken lampshades, worn furniture.

Staff was extremely helpful! I did checkout Saturday night because we had no power from the storm but the gentleman at the front desk was so great said I wouldn't be charged for Saturday stay due to power outage. I think that was so great they would do that I was booked until Sunday! I would recommend this hotel to everyone! I will stay there anytime im in Norman OK.

Well where do I start. There was a storm them at came through town and totally kill a power. No lights no AC, The room temperature was probably 80+ degrees. I asked the front desk if we can get a refund to go to another hotel across the street and was told no. Well I guess I’m never using embassy ever again.

We stayed here for our anniversary and it was wonderful! The employees were friendly and the reception in the lobby was an added bonus (free snacks and drinks!). The room was very nice, with an extra sitting area. We will definitely be back again!

The room was very clean and the bed was comfortable. The A/C had leaked into the floor in the bedroom. We notified staff, because we were concerned it would leak into lower floor, but nothing was done. The breakfast was great!! Overall great stay!

This is one of the nicest hotels I’ve ever stayed at. It’s gorgeous, super clean, restaurant and bar, pool tables, awesome breakfast buffet with lots of choices, and the room was really nice. My name was even displayed on the TV screen when I came in!