Extremely Disappointing – Poor Service and Management I rarely leave negative reviews, but this experience was simply unacceptable. I arrived at Room 1 to find that the air conditioner was not working. Despite reporting it, not one person was able or willing to assist. I was told it would be sorted out the following day. When I returned that evening, it was still not working properly. No meaningful solution was provided. Then, on the third night, the power went out at approximately 19:30. This meant I could not shower that evening and could not shower the following morning before having to check out at 04:00. For a paying guest, this is completely unacceptable. The breakfasts on both mornings were terrible. Basic service was also lacking — there were no serviettes on the tables, and guests had to ask for them. What was perhaps most disappointing was the attitude of management and reception staff. Rather than showing concern, taking responsibility and trying to resolve the problems, the attitude was unhelpful and unprofessional. A few things can go wrong during a stay, but what matters is how management responds. In this case, the response was simply not good enough. Poor facilities, poor service, poor communication and a very disappointing attitude from management. I would not recommend staying here and certainly will not be returning.
