Red Roof Inn & Suites Swansea

There was a slight delay in checking-in as the receptionist received a phone during the process. So he took that phone call and worked on that instead of putting them on hold. He also didn't know that the room had been paid for and wanted me to pay. I had to tell him that it was already paid for, after which he went back into his system and confirmed. Apart from that, there were no other issues. The roon was clean & spacious, the bathroom was clean and had a lighted mirror. However, it lacked a towel rack to hang new / used (wet) towels. The location is very easy to get to. Easy on & off the highway - I-195

Not sure where to begin on this one. I get it’s a budget motel but, damn, this one is bad. First off, the unit went through a hastily lipstick remodel in all the wrong areas. Tub faucet would not stop running, lamps still had flammable cellophane packaging on them, and the tiles in the bathroom floor are loose. The tub only offered cold water and you can inspect orange water to spew out of its faucet for the first few minutes. Next is the noise, there was an rv that was parked at the dead end drive outside the hotel that would run their generator constantly throughout the night. Based on the amount of plastic furniture and grill, they live here. Next was the fact that the walls are paper thin and the ceiling (first floor unit) was suspended and I assume no insulation. We were kept up all night by someone who paced back and forth apparently with their shoes on. When they stopped, the caged dogs in the room next to us would take their place by barking. The dogs would finally stop when their owners came late night early morning which was identified by the slamming of the door repeatedly. The icing on the cake, when we would try to report any of this, we would get hung up on by the front desk.

The room was very clean and comfortable, so far it was the best place we’ve stayed. I would highly recommend Red Roof Inn as a place to stay and I would also stay there again.

Not the best place we’ve ever stayed but not the worst. Staff was polite. Room had been remodeled and was clean. The king sized bed and pillows were comfortable. There is a very good room darkening shade. There was a fridge, microwave and coffee maker but no coffee or condiments. There were no cups. While there were two bath towels, there was one hand towel and one face cloth; however, reservations were made for two adults. We could not make the soap and shower dispensers work, although we were assured when we checked out that they were not empty. We were awakened at 3:00 AM by very loud music and people shouting at each other outside our room. (This is not technically the staff’s responsibility but does give you some idea about the area.).

Rooms were new, but no coffee or cups for coffee makers. But overall good for an overnight stay.

Room was very clean and outside was well lit at night. Will definitely be staying here again!

It was ideal foe what we needed and the room was comfortable ans the staff was friendly

Front desk personnel were wonderful.

Clean and nice staff, nbut not enough towels, no towel bars and leaky tub.