Heritance Tea Factory
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Heritance Tea Factory

Stay at Heritance Tea Factory in Kandapola, a 5-star hotel with 9.2/10 from 118 reviews. It offers good value with quality service, and prices start from £76.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Park Green Tea Factory: 2.23 km away

Pekoe Trail 22 - Start to Pedro estate: 1.37 km away

Kandapola Jumma Masjid: 1.79 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Asian,Continental,Vegetarian

Food & Drink: Restaurant, Bar

Heritance Tea Factory

No. 2 of Cultural Hotels in Nuwara Eliya District
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Highlights
Tea tasting
Farm experience
Vintage vibes
Sunrise
Ideal location
+4 more
Amenities
All amenities
Property Description
Show more
Amazing location, amazing staff, amazing set up
Surroundings
Airport: Mattala Rajapaksa International Airport
(84.2 km)
Train: Nanu Oya Railway Station
(20.1 km)
Train: Perakumpura Sub Railway Station
(25.1 km)
Landmarks: Pekoe Trail 22 - Start to Pedro estate
(1.4 km)
Landmarks: Kandapola Jumma Masjid
(1.8 km)
Landmarks: Park Green Tea Factory
(2.2 km)
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4

Superior Triple Room

1 King bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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4

Executive Floor Deluxe Room

1 King bed
20m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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7

Junior Suite

1 King bed
46m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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4

Superior King Room

1 King bed
19m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
5

Superior Twin Room

2 Single bed
19m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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6

Flowerdew Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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6

Premium King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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5

Premium Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
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This property hasn't received any negative reviews in the past 6 months.
Average for similar properties in Kandapola
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 7, 2026
An amazing hotel in a unique setting. Unfortunately we arrived when the nearby village was celebrating so we had to move rooms, which was a downgrade. The music was non stop . Nevertheless the rooms were comfortable if in need of a little attention (chipped baths). Food was really good at night . For a tea factory it was disappointing that the breakfast tea was no choice and terrible and the coffee undrinkable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2026
The hotel is located on a mountain, and it's always very foggy, so there's usually no view. If the rooms had a view, it would definitely add a lot of value. I feel like making a special trip just for this hotel isn't really worth it.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 19, 2025
From someone who has travelled to many countries, this is one of the best hotels that I’ve ever stayed at. Highly recommended for anyone who is fascinated with tea, or even simply someone looking for an oasis to relax in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 20, 2026
A little like stepping back to colonial times. The setting is spectacular and the service great and friendly
j‍a‍c‍k‍o‍b‍o‍y‍9
April 25, 2026
Exceptional hotel. Staff, especially Shankarial were fantastic. Went above and beyond to make our stay as great as it could be. Shisha was some of the best we've ever had, and food we had from the bar snack menu was delicious. An unforgettable experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2026
Excellent location, roads were very dangerous as we arrived late at night, coming up four kilometres.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 20, 2025
Our experience at the hotel was truly exceptional, especially thanks to the outstanding service. The staff went above and beyond to make us feel welcome and taken care of throughout our stay. The food was very good, with very generous portions — you definitely won’t go hungry here! We also really enjoyed the various tea-related activities offered by the hotel, which added a unique and authentic touch to the experience. TCL train experience (price at 100usd person) was good.p That said, the rooms feel quite dated and could benefit from a renovation. While they were clean and comfortable, a refresh would bring the overall experience to the next level. Also, keep in mind that there is no swimming pool on-site. We’d recommend staying one or two nights — it’s enough time to enjoy everything the hotel has to offer without feeling like you’re missing out.
A‍p‍i‍r‍a‍t‍R
April 10, 2025
Lovely unique experience in a renovated tea factory. The staff were very helpful and friendly but a bit too formal compared to other properties in Sri Lanka but that could be part of the charm and selling point.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 17, 2025
Interesting hotel with colonial feel to it and a lot of history. We really enjoyed the tea plucking tour where we dressed in saris and had a go at plucking tea leaves in baskets. The buffet dinner was an impressive lay out.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, Asian, Continental, Vegetarian
StyleBuffet
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
US$25.00 (approx. £18.48) per person
Adult
Buffet:US$54.00 (approx. £39.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1996
  • Renovated: 2022
  • Number of Rooms: 50
Phone:+94-522229600
Email:fo.teafactory@heritancehotels.com
With a stay at Heritance Tea Factory in Kandapola, you'll be in the mountains, and 6.1 mi (9.8 km) from Pedro Tea Factory and 6.4 mi (10.4 km) from Pidurutalagala. This luxury hotel is 7.4 mi (11.9 km) from Lover's Leap Waterfall and 7.7 mi (12.4 km) from Holy Trinity Church.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Stop by the hotel's restaurant, Kenmare Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

You might be wondering

What are the check-in and check-out times at Heritance Tea Factory?

Check-in time at Heritance Tea Factory starts at 14:00, and check-out time is by 12:00.

Does Heritance Tea Factory have a pool?

No, Heritance Tea Factory does not have a pool for guests.

Are pets allowed at Heritance Tea Factory?

No, pets are not allowed at Heritance Tea Factory.

Does Heritance Tea Factory serve breakfast?

Yes, Heritance Tea Factory serves breakfast for guests. Breakfast options include Western, Asian, Continental, Vegetarian style.

How much does it cost to stay at Heritance Tea Factory?

Room prices at Heritance Tea Factory vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Heritance Tea Factory from the nearest airport?

The nearest airport is Mattala Rajapaksa International Airport, located straight line distance from hotel: 84.2 km away.

What’s the cancellation policy at Heritance Tea Factory?

The cancellation policy at Heritance Tea Factory depends on your room type and booking terms.

Does Heritance Tea Factory offer airport transfers?

No, Heritance Tea Factory does not provide airport transfers for guests.

About This Property

Nearest Train StationNanu Oya Railway Station
Distance to Train Station20.1KM
Average Price FromGBP244
Hotel Star Rating5