Heritance Tea Factory

An amazing hotel in a unique setting. Unfortunately we arrived when the nearby village was celebrating so we had to move rooms, which was a downgrade. The music was non stop . Nevertheless the rooms were comfortable if in need of a little attention (chipped baths). Food was really good at night . For a tea factory it was disappointing that the breakfast tea was no choice and terrible and the coffee undrinkable.

From someone who has travelled to many countries, this is one of the best hotels that I’ve ever stayed at. Highly recommended for anyone who is fascinated with tea, or even simply someone looking for an oasis to relax in.

A little like stepping back to colonial times. The setting is spectacular and the service great and friendly

Exceptional hotel. Staff, especially Shankarial were fantastic. Went above and beyond to make our stay as great as it could be. Shisha was some of the best we've ever had, and food we had from the bar snack menu was delicious. An unforgettable experience.

Excellent location, roads were very dangerous as we arrived late at night, coming up four kilometres.

Our experience at the hotel was truly exceptional, especially thanks to the outstanding service. The staff went above and beyond to make us feel welcome and taken care of throughout our stay. The food was very good, with very generous portions — you definitely won’t go hungry here! We also really enjoyed the various tea-related activities offered by the hotel, which added a unique and authentic touch to the experience. TCL train experience (price at 100usd person) was good.p That said, the rooms feel quite dated and could benefit from a renovation. While they were clean and comfortable, a refresh would bring the overall experience to the next level. Also, keep in mind that there is no swimming pool on-site. We’d recommend staying one or two nights — it’s enough time to enjoy everything the hotel has to offer without feeling like you’re missing out.

Lovely unique experience in a renovated tea factory. The staff were very helpful and friendly but a bit too formal compared to other properties in Sri Lanka but that could be part of the charm and selling point.

Interesting hotel with colonial feel to it and a lot of history. We really enjoyed the tea plucking tour where we dressed in saris and had a go at plucking tea leaves in baskets. The buffet dinner was an impressive lay out.