Xiyue Hotel (Urumqi High-speed Railway Station Branch)

The bathroom features a smart design with separate wet and dry areas, a smart toilet with heating and bidet functions, and a vanity equipped with a magnifying makeup mirror and anti-fog surface. They even provide hair conditioner and hand soap, which is truly on par with high-end hotels.

I couldn't fall asleep. Sorry, I can only give a bad review. I was in a bad mood because I couldn't sleep well. The sound of the water was disturbing me. I asked the front desk for a hard pillow, but the guy directly said no without saying anything else. I came to stay here, not to see your face. I clearly saw that there were two pillows on the bed in your picture before booking. Moreover, for a hotel, you can't even provide the most basic service of falling asleep, not to mention the hair dryer that can't be used and hygiene. Just look at the pictures for yourself, all taken casually.

Traveling with friends, this stay experience is really impeccable! When checking in, the front desk staff was enthusiastic and professional. Not only did they help us with the formalities quickly, they also thoughtfully upgraded the room type and gave us a little surprise. The room is clean and bright, and the decoration is warm and elegant. The bedding is soft and comfortable, the mattress is moderately firm and soft, and I had a great sleep all night. The room is very spacious, and we can put our luggage there without feeling crowded. There is also a comfortable sofa area, where we chat and eat snacks at night, which is super cozy. The bathroom has a good dry and wet separation, and the toiletries are of high quality and very comfortable to use. The hotel's sound insulation is also good. It is very quiet at night and will not be disturbed by the outside world at all. It is very convenient to eat and shop around, and you can find all kinds of delicious food within a few steps. It is also close to the subway station, making travel easy and convenient to various attractions. This time the accommodation experience at Xiyue Hotel was great. Both the service and the environment were far beyond my expectations. I will definitely choose this hotel next time I travel!

Environment: Clean and tidy, the hygiene details are particularly good! The room is very quiet, and the smart guest control is convenient and advanced! The bedding is comfortable and the mattress is very comfortable 😪 Service: The lady at the front desk is very enthusiastic and will recommend nearby food and introduce the surrounding environment! I feel warmed. The housekeeping lady is always responsive to your requests! It’s very healing to keep smiling! Location: The location is amazing! The high-speed rail station is very close, just a few steps away! There is a bus across from the hotel, which is convenient for going to the city! Perfect convenience of life! Facilities: Full marks for intelligence! Intelligent control of the whole house, lighting, TV, air conditioning, is a real blessing! And Xiaodu will chat with you, making you feel like you’re living in the home of the future! The laundry room is also great, with a dryer, and the laundry detergent makes the clothes smell great after washing! In summary: Super cost-effective, considerate service, advanced facilities, convenient location, especially suitable for business trips and travel!

When booking, the customer service responded very promptly and patiently answered all my questions. After arriving at the hotel, the front desk checked in quickly, the staff was very enthusiastic, and they also kindly introduced the surrounding food. The room was clean and tidy, the bedding was soft and skin-friendly, and I slept very soundly at night. The bathroom is separated into dry and wet areas, the smart toilet is a big plus, and the toiletries smell great too. It is convenient for eating and shopping around, and is also close to the high-speed rail station. When checking out, the staff also helped to call a taxi, which made the experience perfect! Next time I travel, this hotel must be my first choice!

I was on a business trip some time ago and made a mistake in a hurry. I left behind an important document when checking out of Xiyue Hotel. When I found out, I was extremely anxious and tried to contact the hotel. Unexpectedly, the front desk staff was very responsible and helped me find it immediately and kept it carefully. Not only that, they also thoughtfully arranged for me to have it sent back by courier and paid for it. The rooms in this hotel are spacious and bright, the bedding is comfortable, and the sound insulation is also very good, which allowed me to have a great rest these days. It is very convenient to eat and travel around the hotel. This stay experience was perfect, especially the return of lost items, which really warmed my heart. I will definitely choose this hotel again when I come here next time!

This time I stayed at Xiyue Hotel and the experience was great! The smart guest control in the room is very convenient, you can control the lights just by moving your mouth. The lighting atmosphere is amazing, warm and cozy. The bedding is soft and comfortable, and you fall asleep in seconds after lying down. And the environment is quiet, I slept well until dawn, I will come again next time!