Shangri-La Boracay

So, what can I say about the hotel... overall, it seems there's nothing better on the island. It has its own secluded bay, 2 beaches, and an excellent pool area. All issues are resolved instantly; they are very customer-oriented. We stayed with 3 children: there's plenty to keep them occupied. There's a kids' club for younger children and one for teenagers (something for everyone's interests). The coffee at breakfast is good; the only downside is very limited European food (you can order porridge through the waiter). We liked the restaurant by the bar and the steakhouse. The staff really tries hard! We liked it and will come again.

The hotel is huge. It's a bit of a walk to the breakfast area. Also, this area is exclusive to hotel guests, as there's nothing else nearby. The beach is beautiful, but with so many guests, it feels a bit less private. The hotel's luxury feels more Western than Asian, which was a bit over-the-top for me and made it hard to relax. Considering the price, I didn't think it was particularly good, so I probably wouldn't stay here again.

Excellent service, definitely worth a five-star rating!

Facilities: A very nice hotel, well-maintained with a relaxed atmosphere. Hygiene: Excellent. Environment: Simply stunning, beautiful beach. Service: Consistently high quality.

The terrace offers a stunning sea view and the most beautiful sunsets. The service is excellent. This is the best hotel for a vacation in Boracay.

The rooms were great in every aspect, but what truly stood out was the exceptionally high standard of service.