Hotel Charles

Because we booked a deluxe double room, the room was fairly spacious. We only stayed one night, so we didn't even get a chance to use the kitchen. However, this night was quite unforgettable. 1. The hotel is old. 2. The elevator doesn't go directly from the lobby to the room floor; instead, you have to climb a flight of stairs before and after taking the elevator. 3. The room is facing the road. Opening the window meant being both bothered by noise and smelling car exhaust fumes, which was a bad experience. 4. Even more unforgettable was the fact that the water from the sink faucet and showerhead was reddish and contained black impurities. When the guest complained to the front desk, they said there was nothing they could do and asked the guest to turn on the faucets intermittently until the water became clear (it seems this had happened before). The guest spent the entire night turning on the faucets multiple times, but the water quality didn't improve. The guest requested a room change, but the front desk said there were no rooms available. As a result, the guest didn't wash their face or shower that night—it was a terrible experience. It's really baffling why the water from flushing the toilet is clear and transparent, while the water from the sink and shower is colored and dirty. Is this a technical trick the hotel uses to save water and prevent guests from washing their faces and taking showers?

Hygiene: Good Facilities: Good Environment: Good Service: Excellent, very good, especially good I'll definitely come again next time. Very good, the room is large and very clean. I'll definitely come again next time. Thank you so much for the hotel. I had a great rest. I'll definitely stay a few more nights next time.

Wonderful hotel, very cozy. Great location: the bus stop is right outside the hotel entrance. Friendly staff. Delicious, hearty breakfasts.

The room was very nice, and there was a small restaurant downstairs with reasonable prices.

A very nice hotel, great value for money. The front desk staff were very patient, the breakfast was plentiful, and the hotel staff were very friendly, welcoming, and polite. Highly recommend staying here.

Overall, this business hotel is just average, and the environment needs improvement. The corridor facilities look old, the decor is somewhat dated, and it lacks a modern feel. While basic services are adequate, the overall comfort and atmosphere are insufficient, making its value for money not particularly outstanding.

Our triple room was very clean and had air conditioning. The room also had a kitchen, kettle, and refrigerator. The bus stop was right outside the hotel, making it very convenient. The breakfast was excellent! 👍