Hotel Charles

The hotel itself was nice! Everything was clean, and the room with air conditioning and a kitchenette was spacious. The mattresses could use an upgrade. The front desk staff were very kind and friendly. The breakfast was also sufficient and varied, with fresh fruit daily. Bus stops were right outside the door, and with the buses across the street, you could quickly get into the city. People aged 65 and over can use all public transport for free.

The accommodation was just okay.

Because we booked a deluxe double room, the room was fairly spacious. We only stayed one night, so we didn't even get a chance to use the kitchen. However, this night was quite unforgettable. 1. The hotel is old. 2. The elevator doesn't go directly from the lobby to the room floor; instead, you have to climb a flight of stairs before and after taking the elevator. 3. The room is facing the road. Opening the window meant being both bothered by noise and smelling car exhaust fumes, which was a bad experience. 4. Even more unforgettable was the fact that the water from the sink faucet and showerhead was reddish and contained black impurities. When the guest complained to the front desk, they said there was nothing they could do and asked the guest to turn on the faucets intermittently until the water became clear (it seems this had happened before). The guest spent the entire night turning on the faucets multiple times, but the water quality didn't improve. The guest requested a room change, but the front desk said there were no rooms available. As a result, the guest didn't wash their face or shower that night—it was a terrible experience. It's really baffling why the water from flushing the toilet is clear and transparent, while the water from the sink and shower is colored and dirty. Is this a technical trick the hotel uses to save water and prevent guests from washing their faces and taking showers?