This stay far exceeded our expectations, and we felt well-cared for at every single turn.
1. Room: I added our butler on WeChat before arrival. Since both my family and I are sensitive to noise, I mentioned in advance that we preferred a quiet room. The hotel arranged a room on the 6th floor, situated away from the viewing platform. Opening the window revealed a stunning lake view with a fantastic field of vision. The interior was very spacious, and the desks and furniture were spotless with no dust at all. The toiletries were entirely Bulgari with a lovely fragrance, and the room's build quality felt very solid. They even prepared a smaller-sized sink and toiletries specially for children.
2. Public Areas: The colorful lighting strips on the ceiling of the lobby give it a very stylish design. The outdoor Jiuqu (Nine-Turn) Bridge and the large koi fish in the pond are extremely photogenic—my family spent a long time taking pictures there. I heard there is also a kids' club on B1, though we didn't check it out this time since we were traveling with elderly family members. Both the 5th and 7th [Note: matching source '5楼、6楼' -> 5th and 6th] floors feature small, nicely decorated terraces that are great for photos.
3. Dining: The breakfast was exceptionally lavish; over two days, we didn't have a single repeating dish. The beef vermicelli soup, fermented glutinous rice soup with dumplings, and mini wontons were all delicious, and we could even get fish head soup. Upon check-in, the hotel gave us a complimentary dish from the 2nd-floor Chinese restaurant along with a 100 RMB fish head discount voucher. We had both dinners at the Chinese restaurant, so we didn't need to venture outside at all, which was extremely convenient. The food quality was high, freshly cooked-to-order, and the fish head soup was delicious—the chopped pepper flavor was particularly good. Additionally, the hotel package included two complimentary drinks to be redeemed at the 7th-floor executive lounge, which boasts a gorgeous terrace view.
4. Transportation: We basically relied on taxis this time and only visited Huangshanjian. The drive took about 20 minutes, and cars can pull right up to the entrance downstairs, making it very convenient.
5. Miscellaneous: ① Food deliveries are brought up to the room by a delivery robot, and there are plenty of dining options available on delivery apps; ② The hotel gave us a parting gift (honey tangerines) upon check-out; ③ Special praise goes to our butler, Anya, who answered all our questions promptly and proactively checked in on us to see if our stay was comfortable or if anything needed adjusting—she was exceptionally thoughtful; ④ Other staff members, such as the housekeeping auntie and the doorman uncle on the 1st floor, were all very warm and welcoming. The doorman even proactively opened the car door and handled our luggage.
All in all, this is a hotel with impeccable attention to detail and sincere service, making it a fantastic choice for a family vacation.
Original TextTranslation provided by AI