Grand Hyatt Chengdu (Chunxi Road Taikoo Li)

This hotel boasts excellent transport links, situated between Chunxi Road Pedestrian Street and the metro station. It's surrounded by both established eateries and trendy new spots, and a stroll to Taikoo Li is just downstairs. The front desk is on the 15th floor of Guangqun Tower. After checking in, you take the guest elevator to your room. If you're staying on the Club Floor, check-in is on the 35th floor, where you can enjoy refreshments throughout the day. There's also a fitness bar and Hotpot No. 8, making it easy to experience Chengdu's culinary delights right downstairs. The front desk staff were incredibly polite and gracious, doing their best to accommodate all requests. The check-in process was smooth, and they clearly explained all the services – very professional. The room itself isn't huge. The electric curtains open automatically, and while the room furnishings show a bit of age, everything is well-maintained, clean, and tidy. The air conditioning also works effectively. The bedding has a good bounce, and the pillows are fluffy. Since my high-floor room didn't have windows, there was a slightly stuffy smell when I first entered, especially in summer. The toilet and shower are separate, with sinks on both sides, which is convenient for sharing and doesn't disturb others. The room was very quiet at night, perfect for a peaceful sleep. Breakfast is served on the 15th floor. It can get a bit busy between 8 and 9 AM. The buffet offers a good mix of Chinese and Western dishes, with plenty of local specialties like Long Chao Shou and Dandan noodles for guests to try. Coffee and tea are brought directly to your table, and used plates are cleared promptly. The service is well-organized and efficient.

The public areas are really beautiful, and the elevators are super fast, but some of the in-room facilities are a bit old-fashioned.

The Grand Hyatt Chengdu boasts an excellent location, with direct access to Chunxi Road and Taikoo Li right downstairs, making shopping and getting around incredibly convenient. The lobby offers elegant high-altitude views, and the front desk service is thoughtful and attentive. Guest rooms feature expansive views from their floor-to-ceiling windows, soft bedding, and great soundproofing, while the scenic bathtub creates a wonderful ambiance. The breakfast offers authentic and varied Sichuanese snacks, and the pool is clean and photogenic. Staff are quick to respond. It's a peaceful retreat amidst the bustle, with both top-notch facilities and service. Definitely my first choice for a stay in Chengdu!

We stayed for two nights in a suite at the Hyatt Regency Chengdu (the review mistakenly says Chongqing), and since we were on vacation, we really indulged in food and drinks – a big thanks to the housekeeping staff! The dining table in the suite was large and very convenient, and the staff were incredibly patient, bringing us plates and glasses whenever we needed them. The living room was also super spacious. The hotel's overall design is simple yet refined, blending modernity with comfort. Every detail showcased quality and thoughtfulness. The bedding, in particular, was exceptionally comfortable; we slept wonderfully and didn't want to leave. I've stayed in many five-star hotels, but this one definitely has the most comfortable bedding. We were on a high floor, room 3336, which offered panoramic views of the bustling city. The view was expansive during the day and dazzling at night, truly invigorating. The hotel's location is excellent, making shopping and dining incredibly convenient. What's even more commendable is the hotel staff's warm and professional service; their attention to detail made us feel right at home from check-in to check-out. I will definitely choose to stay here again on my next trip to Chengdu!

Service was a bit slow because the staff kept calling me the wrong name. They could have just used my last name with 'Ms.' Otherwise, I'd rate the environment and cleanliness highly. The restaurant food was good. The whole hotel is very photogenic, and I especially liked the big mirrors. One time I ordered delivery, and it got stuck at the hotel for 30 minutes before being brought to my room. The bed was super comfortable, and the welcome fruit was a nice selection – very sweet.

The hotel room was very clean. The pool had a fantastic design. All the facilities were well-maintained, and the staff provided excellent service. The complimentary photo shoot from the hotel, done by New Rui Travel, was outstanding and the photos were delivered very quickly!

I originally booked a Grand Club King room, but was later upgraded to a suite on the 38th floor. The panoramic floor-to-ceiling windows offer an unbeatable view of Chunxi Road's nightscape. The 80 sqm space is clearly zoned, very quiet, with a separate living room and bedroom that don't disturb each other. The design is really warm and elegant; I especially loved the wood and mirror combination, which felt perfectly harmonious. The bathroom is huge, separate from the toilet, and features an oversized bathtub. The bedding, especially the mattress, was incredibly comfortable – soft but supportive, so no back pain. The service was thoughtful; we received fresh welcome fruit upon check-in. It's super convenient for getting around; you can grab a taxi right outside, and Taikoo Li IFS is just a left turn away. It's perfect for both business trips and leisure. I'll definitely stay at Grand Hyatt again.

The hotel boasts an excellent central location, just a short walk downstairs to the Chunxi Road and Taikoo Li commercial districts, making dining, shopping, and entertainment incredibly convenient. The hotel itself is a bit on the older side, but well-maintained. Compared to other Grand Hyatts, the rooms are a bit smaller, which might be due to the room type design. The bathroom is spacious, but the bedroom feels a little cramped.

When checking in, I simply asked if there was a self-service laundry room, and the woman at the front desk gave me a look of utter disdain. I don't know why she acted so superior. First off, let's not even talk about the hygiene of having everyone's underwear mixed and washed together in the laundry room—at this price, wouldn't it be better to just buy new clothes? The facilities are outdated and haven't kept up with the times, and as a front desk agent, she has the nerve to look down on guests?? Absolutely baffling.