Longitude 131

All-Inclusive Experience: The hotel is highly praised for offering an all-inclusive experience, covering meals, beverages, guided tours, and transportation, making it seamless and stress-free for guests.

A wonderful experience not to be missed. We loved every moment of our stay here. The staff is so friendly and helpful. Don’t miss the magic they highlight on the special walks and sunset and star gazing. We so enjoyed Dan and Christian’s tours of the universe. Dennis and Lauren went beyond performance perfection in making our stay so special. Thank you a million times!

This is a beautiful resort with views of the stunning Uluru. Our trip started with a pickup at the airport, which was easy and quick (only a 10 minute drive from the property). The check in process was straight forward and accompanied with a glass of wine from the self serve bar in the main lodge. Like most of the luxury lodges in Australia, you are presented an itinerary for your visit at check in. They offer many different activities with my favorite being the Uluru base walk and our couples massage. My biggest wish is that I would have asked for one morning of downtime, as they had us booked solid for our trip (wake up at 6 am for hiking with return as late as 11 pm after dinner). While this kept us busy, we were exhausted by the end of our stay, and we didn't feel we got to experience the room as much as we would have liked (the only time we were in our room it was dark and you couldn't appreciate the views). The accommodation itself is nice with a comfortable bed, minibar, and hot shower. It should be noted (as common sense would dictate), that you are in the Australian Outback and there will be dirt and insects (so perhaps, leave the white shoes at home). The resort does a great job of providing all necessary equipment for your outings including bug spray, backpack, face insect shield (not needed in the winter), water bottles (to keep), etc. The areas I could see them improve are in regards to the level and consistency of service. While some of the staff were truly amazing (shout out to our tour guide, Julia, who was fun, informative, and engaging), most of the staff we encountered had a level of indifference (while nice, they generally seemed disengaged). I chalk this up to most of the staff being transient (after speaking to them, we learned most of their staff are on a work/holiday visa program and only work on property for 3 months before moving on). To highlight this indifference, we encountered many staff who would commented some derivative of "only x of days until I can go on holiday again" which doesn't inspire a lot of excitement about the current location (we enjoyed talking to them about their life and travels, but these comments didn't make it sound like people were genuinely excited to be working at Longitude 131). I believe the transient nature of their staff leads to gaps in the type of training/finesse you may expect for a property of this caliber and cost ($3,000+ USD per night). One specific example of where the service was lacking occurred when I requested for in room dining. I was sick one night and asked if I could have dinner in my room (I even offered to carry it there myself). It took multiple staff members asking around before I was told they cannot accommodate this request due to lack of sufficient staff. I ended up eating in the dining room, which was less than ideal. While in the scheme of things this is trivial, with the price you pay, this is not the level of service you expect. All of that being said, this a b