Room 1317. Just checked in and saw stains and hair on the bed. I was too tired after a long flight and an hour-long ride from the airport to the hotel, so I couldn't be bothered to complain (especially since the front desk attitude was quite unhelpful. When I checked in, I specifically asked for Chinese service, and the girl with glasses who spoke Chinese just symbolically led me to the front desk and had an English-speaking staff member assist me instead). The room's cleanliness, facilities, and breakfast all fell short of Four Seasons standards and expectations. The bathroom also had a foul smell. The only upside is its convenient location to KLCC, which is right downstairs, and it's just a 5-minute walk to the Petronas Towers. Other than that, there's nothing remarkable. The room booked through Trip.com also had a poor view. Upon checkout, I was overcharged for breakfast and taxes.
Original TextTranslation provided by AI