Roynet Hotel Seoul Mapo

The location is great, just across the road from where the airport shuttle drops you off. There's a coffee shop downstairs open until midnight, and plenty of places to eat nearby. However, the cleanliness was a bit subpar, especially in the bathroom. It seemed like the floor wasn't cleaned.

This hotel is really great! The location is super convenient. The hotel is very clean and the environment is pleasant. The bathroom is incredibly spacious! The front desk staff, both the guys and the ladies, are very enthusiastic and speak good Chinese. Check-in was a breeze! I really loved this hotel stay.

Second time staying here! The location is excellent. The only minor drawback is that the bathroom isn't very soundproof, but it's a small issue considering how convenient it is for transportation and great food. I'll definitely be back! Oh, and remember to bring your own toothbrush and toothpaste!

I booked a deluxe twin room, and it was incredibly spacious for two people. We could easily spread out all four of our suitcases. Downstairs, there's an Olive Young and a snack street, so all our food and shopping needs were covered. It's the first stop for the airport limousine bus, which was very convenient. The hotel is also close to Mapo subway station and bus stops.

Great location! There's an Olive Young and McDonald's right downstairs. Within about 300 meters, there are many streets with plenty of restaurants. The hotel is clean and easy to find. The front desk staff was very friendly and even let us check in around 2 PM when we arrived.

My sister and I stayed here for three nights during our trip to Korea. The room was small, and there was no trash can in the bathroom, only tiny ones under the sink and in the room. On our third night, we were packing until 2:30 AM when we noticed a bug crawling on the sheets, sort of like a small centipede. It was too late, and we were worried about the language barrier, so we used alcohol spray and tissues to deal with it ourselves. We immediately reported it to Trip.com, who offered to move us to another room. However, it was so late that packing up again and moving would have left us with no time to sleep, so we told Trip.com we'd rather not switch rooms and asked them to follow up with the hotel the next day. We still had a restless night, constantly checking for more bugs. The next morning, Trip.com called me, saying the hotel had emailed them, offering a late checkout until 2 PM and access to the executive lounge. Trip.com also offered me compensation in points. Since we hadn't actually been bitten, we thought we'd let it go. But just after 12 PM, the front desk called our room to rush us out. When we went down to the front desk, we found someone who spoke Chinese. I explained the bug incident and the late checkout situation, and he claimed Trip.com hadn't informed them. He asked where the bug was, and I told him we dealt with it ourselves because it was so late. He then unbelievably said, 'I don't know where this bug came from. We need our staff to see the bug to do anything. Now that the bug is dead, we can't determine anything…' Essentially, he completely denied any responsibility. I had to call Trip.com again, and they also hit a dead end with the hotel; they were speechless. It basically boiled down to 'the bug is dead, so there's no evidence.' The Trip.com customer service kept apologizing and gave me more points as compensation. I was utterly fed up with this hotel in Korea. Looking back, it's quite frightening. We were lucky we went to bed late. What if we had gone to sleep earlier and the bug had crawled on us and bitten us? And then the hotel's attitude, even suggesting they didn't know where 'we' got the bug from? Did they seriously think I'd catch a bug and put it in my bed myself?

The transportation is incredibly convenient; there's a direct shuttle bus from the airport. Plus, there are quite a few shops right downstairs, which is really handy. The room also has outlets, so you don't even need an adapter – super convenient!