Hotel Savoy Kansas City, Tapestry Collection by Hilton

I'm not sure I've had a worse experience with a hotel before... Rooms weren't ready at 4:00 pm check in time, a man - possibly cleaning staff? - barged in our room at 9:00 am. Hardly knocked, never once said "housekeeping." The body wash container was completely empty and a wad of hair that didn't belong to us on the shower floor. Extremely disappointing with our stay to say the least.

Great location. Very cool atmosphere and very artsy. Love the museum style and the artworks. The check-in process was slow and the front-desk staff was a bit unprofessional.

Stay was ok for one night. Not a great example of a 21C in my opinion. Room was clean and spacious, but literally 3 steps away from elevator so I heard the "ding" all night, and the bar dumped their glass bottles into a dumpster outside, on the same side as rooms, which was very loud. I had to call to get shampoo and soap, as there were none in room when I checked in. Drinks in bar are phenomenal - they are truly artists - and was the highlight of the stay.

Me and my gf had booked a 1 bed room for our 3 year anniversary, not only has the room been above our expectations and exactly what we were wanting, but the lady at the front desk (who has been working at the front all day Thursday, I didn’t get her name!) has been the most helpful worker I think i’ve ever seen in any establishment. She kept very friendly conversation with us and seemed very happy about us having our 3 year at this hotel, and even invited us to the snack shop to help ourselves to what snacks and drinks were there. Me and my girlfriend both decided that if we wanna have a night in Kansas City again, we’re going though with you guys just because this worker lady was so friendly and welcoming. Thank you all for the experience!

Clogged sink exhort parking fee. No help with bags. Creepy hotel. Staff seemed to blame everything on the age of the hotel.