Guest User
January 11, 2026
We stayed the weekend here for a wedding. Our rooms were not ready at the check in time (we were actually late) and thus we missed the rehearsal dinner. The staff at the front desk was rude and did little to nothing to help or offer any concessions, they didn’t even apologize or offer us the Marriott chocolate chip cookies, and we are Marriott peeps. I had to ask for the cookies. We arrived at around 4pm and our rooms weren’t ready until 6pm. This area of Michigan is gorgeous and the hotel has beautiful grounds, which made the stay pleasant, but overall the hotel is less to be desired and not worth the expense. We paid $1500 for two nights. One night we ordered 2 glasses of champagne from the bar and they charged us $74. The staff in general was rude and inattentive. The rooms were nice but dated and we had to ask for towels- there were no towels in room upon check in, no soap, no shampoo… nothing. We plan to return to this area of the world again, but will look elsewhere where for accommodations.
