View khong Hotel

I got a room on the 3rd floor with a Mekong River view, but the air conditioning wasn't working well. Because of the hotel's good reviews, I didn't check the room right away. I dropped off my bags, enjoyed the river view from the balcony for a bit, then went out. When I returned around midnight, the AC still wasn't cooling, no matter how much I adjusted it. I reported it to the staff, and they tried to fix it, but it didn't improve. I asked to switch rooms since I saw signs indicating vacancies, but the male staff member said I couldn't and offered a fan instead. I felt terrible paying this price for a room and having to sleep in the heat with just a fan. My partner even had to carry the fan back when we checked out in the morning. When I mentioned how hot it was and that I barely slept because of the AC, the front desk staff retorted that the previous night's guests had no issues with that room. Instead of apologizing or trying to make me feel better, I felt the service was quite unsatisfactory. However, the room itself was nice, and the view was beautiful, which I really liked.

Great room, clean and spacious. Definitely recommend. The view is amazing, but the breakfast at Veenbudget is better.

We chose a room on the Mekong riverside, and the atmosphere was fantastic. The room was spacious, clean, and comfortable—perfect for a relaxing stay, whether you're a couple or a family. (The room included breakfast.) Overall, it was excellent and well worth the stay! 🏖️🏝️

Clean

I spent one night at this hotel and everything was perfect. It was my birthday and they had even specially decorated the room—thank you for that thoughtful touch! The room was very clean and the view was magnificent. I highly recommend this hotel!

I loved the pleasant scent when I checked in. The staff were friendly, cheerful, and provided excellent service. The room was clean and spacious. Waking up to the view of the Mekong River in the morning was stunning.

Everything was great, but the pillow was too soft.