The property is attractive but dated, with decent amenities. It is not five star and feels closer to a 3.5 star experience. We booked a preferred swim out room, which we would not recommend unless you are happy spending most of the day in shade.
The value of the preferred upgrade was limited. Preferred access was not checked at the pool, drink service was inconsistent, and cocktails were similar across all areas. Access to Mare for lunch was not a benefit, as it served the weakest food on the property. The preferred lounge, however, was excellent, largely thanks to Junior and Wander, who provided outstanding service and cocktails.
Dress code enforcement was inconsistent. I was refused service at the coffee bar for wearing a crop top and shorts, despite seeing other guests dressed more casually in both restaurants and preferred areas on multiple occasions. This was uncomfortable and poorly handled.
Food quality overall was mixed. Noor offered good service and Sakura was decent, with staff often compensating for the food. Housekeeping staff were consistently friendly and professional.
The beach is very small with limited walkability due to rocks and debris, though the sunsets and water are beautiful.
Overall, this was our weakest accommodation across eleven properties during a month long trip, improved only by the service in the preferred lounge.
