Harbour Grand Kowloon

The hotel is set in a beautiful, scenic location. Rooms are clean, tidy, and well-maintained. Staff are friendly and helpful overall, though the front desk team was merely polite—not particularly warm or proactive. Check-in was smooth, and the overall stay was comfortable and relaxing—ideal for both business and leisure travelers. Highly recommended!

The hotel is located on the west side of the Hung Hom Promenade, offering convenient transportation. It's just a three-minute walk to Whampoa MTR Station, with access to both the Kwun Tong Line and Tuen Ma Line. If you take the E23 bus from the airport, get off at Whampoa Garden and walk for about four minutes to reach the hotel directly. Facing Victoria Harbour, the hotel boasts unbeatable views. The only drawback is the lacking service; nobody offered to help with luggage, and the professionalism of the concierge team definitely needs improvement.

Great location, right next to the bay with unbeatable ocean views. Unfortunately, I couldn't book a sea-view room this time, but the front desk upgraded me to a suite, which made up for it. There are plenty of dining options nearby. The facilities are a bit dated, but they are very well maintained. Overall, it's a five-star hotel with great value for money.

The best value for money among all direct ocean-view rooms. We were upgraded to a superior ocean-view room upon check-in, and the front desk service was efficient and professional. The room is spacious. Right downstairs is a breathtaking coastal road, and you can also take the ferry from Hung Hom Pier to check out the most local and vibrant wet market.

I stay here quite often. This is a photo of the sea-view room I booked last time; you can see a bit of the city view as well as the ocean. The location is pretty convenient, with a café and other amenities right downstairs, and taxis readily available. However, bottled water is chargeable, and the gym and bathroom facilities are a bit dated. During my three stays, the bathroom drainage and showerheads were mostly subpar and clogged. That said, the rooms are spacious and offer great value for money.

I always book this hotel and know what their service is like, but every time they manage to amaze me. The first time, the front desk staff had a bad attitude at check-in; this time, the check-in staff were actually very great. However, while we were waiting in the lobby after checking out because of our high-speed train, the security guard was quite ridiculous. He kept pacing back and forth in front of us, probably because we had so many bags and he found us an eyesore. Later, I was holding some soy milk and a pastry without any intention of eating them right then, and he rushed over to tell me that eating isn't allowed here, using a very commanding tone. That made me feel like he had been pacing in front of us just waiting for an excuse to have a go at me. My first reaction to his poor attitude was: is it because I had to stay in the lobby after checking out to wait for a later departure? Your hotel didn't offer a complimentary late checkout to match my taxi time, so is sitting here for a little while subject to a fee? It wasn't until after we left that I noticed there was a café-style dining area nearby where we could have gone completely unnoticed. Had I known, I would have sat over there instead of enduring the security guard's attitude. We later mentioned this to the front desk, and shortly after, the security guard seemed to have changed shifts. That said, I must commend the doorman at the entrance who actively helped us load our luggage—his physical labor was miles better than the service of the security guard who was just strolling around and keeping an eye on us inside the lobby. While we are very satisfied with the hotel's location, the service really needs improvement. If eating isn't allowed, there should be a clear reminder sign, or when the security guard noticed us, he could have politely suggested that I go to the nearby café instead of staring us down and barking orders in such a dry, rude manner. Anyone would feel uncomfortable with that; at the very least, he should understand that he works in the hospitality industry.

Close to the metro station with the seaside promenade right downstairs. Very quiet and relaxing. This time when I stayed, I was even upgraded to a superior suite. It was very comfortable, and the room was spotlessly clean. Great for family trips.

Great night view, convenient location, no elevator congestion, clean, and the pool is also very clean. The side view of Victoria Harbour offers a quiet escape from the hustle and bustle. The room is quite spacious for Hong Kong standards 😂😂😂