The service was good; they proactively opened the car door, took my luggage, and delivered it to my room. They responded quickly to any requests I made to the front desk.
The breakfast was reassuring. Although the selection wasn't huge, the freshly made soup was delicious, and there was also freshly squeezed juice – everything felt fresh.
The facilities were quite thoughtful; they even provided eye-friendly desk lamps, suitable for families with children doing homework.
The cleanliness was terrible! First, there was a bent lint in the bathtub (yes, the kind of lint). After I reported it, the front desk staff came to clean the bathtub and provided two bathtub liners. The room also had a slight smell of smoke, so I asked for an air purifier. That resolved the issue. When I showered at night, I found the towels to be truly appalling – very old, with black stains, and, more importantly, unidentified yellow stains.
The bathrobes were uncomfortable, made of budget hotel material. The coffee machine didn't work.
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