This hotel is truly thoughtful and offers exceptional value for money.
You can feel that the hotel's SOPs are meticulously executed in every detail, and the staff genuinely serve guests with dedication, rather than just performing a job. This service is warm and respectful of personal space. Compared to similar-level hotels I've stayed in other domestic cities, and even some in the capital, this one deserves a top-tier rating. I haven't experienced such attentive, warm, and non-intrusive service even in hotels of the same price range or higher. Although the hotel shows some age, compared to other older establishments, it receives an unbeatable positive review in terms of service, facilities, and overall stay experience. In fact, its age adds a touch of sophistication and a sense of history.
From check-in, the reception staff proactively helped with luggage, and the front desk offered complimentary breakfast. What moved me most and made me feel truly cared for was that whenever I passed through the lobby, the reception staff would always bow and greet me. If I needed help, they would promptly provide assistance while maintaining appropriate boundaries. Before checking in, I had purchased some deliveries, which the front desk kept very well. Upon check-in, they immediately delivered them to my room. When I mentioned I had other packages arriving that day, the front desk promptly sent them to my room via robot.
I must commend the amenity details, which show how truly thoughtful the hotel is and are something I've never seen in other hotels: 1. Small bottles of laundry detergent (so important! essential for handwashing intimates). 2. Body wash placed next to the bathtub. 3. Mouthwash of a well-known brand, conspicuously placed on the sink. 4. Makeup mirror with a ring light (!!! absolutely fantastic, so friendly for women who wear makeup and men who shave).
And some facility details: 1. Many hotel outlets are fixed to the wall and can become loose with age. This hotel provides a power strip by the bed!!! So friendly for business travelers!!! 2. The plants in the room are all real, and the flowers are styled with clips!!! Very warm and stylish. 3. The bathroom drainage is very fast, and the newly replaced showerhead is very comfortable.
The room provides various types of cups for different purposes (water, wine, coffee), bottle openers, and coffee machines, all stored neatly and rationally.
I tried the hotel's Chinese restaurant, and as someone who just returned from Guangdong and worked there for a long time, I'd give the Cantonese cuisine a top rating. What surprised me most was the clear, incredibly delicious vegetarian soup! And the roasted meat was absolutely on par with some very famous braised meat restaurants!!! The celtuce had a milky flavor! The wine in the restaurant was also very affordable, and for what we didn't finish that day, the restaurant stored it perfectly! A special shout-out to a male server in the restaurant that day. My friend left her room card on the table, and after we told him, he brought it to our room in less than three minutes. Thank you so much! Breakfast was also delicious and offered a wide variety. The round noodles were the best (yyds)! And there was pineapple!!! The staff were also very attentive.
In terms of environment, the hotel's location is extremely convenient, offering tranquility amidst the bustle, right next to a university. The public areas are well-maintained, unlike other noisy hotels. It's perfect for light sleepers, those who dislike noisy environments, and introverts!
Finally, when checking out, I left my phone in the room, and the staff promptly informed me and helped return it. The wine stored in the restaurant during my stay was also perfectly preserved upon checkout.
Personally, I think there are a few areas that could be slightly improved:
1. The bathroom floor mat shifts when you push the door open after showering. Perhaps change the thickness or the door's dimensions.
2. The showerhead is clearly new, but a slightly higher fixed hook would be better, as placing it at waist level isn't ideal for washing hair.
3. The toiletries could be larger in volume or fixed to the wall (personal opinion, as two women sharing a standard room, the conditioner wasn't quite enough).
I've never proactively written such a long review. Once again, thank you to your establishment and all the staff. I hope to see you again on my next visit to Beijing!
Original TextTranslation provided by AI
