Overall, I was extremely satisfied with my stay at this hotel, prompting me to write this review manually.
The hotel boasts a large area with an exclusive garden space along the river, perfect for walks and relaxation. The garden landscaping is clearly well-thought-out and incredibly pleasant, truly living up to the 'resort' moniker. I enjoyed strolls in the garden every morning and evening when the weather was cool, listening to the rustle of bamboo, the chirping of insects and birds, and the gentle flow of the river – exactly the vibe I was looking for in Yangshuo.
Service at the hotel was also very professional. Most staff members greeted guests naturally and warmly, and were proactive in fulfilling reasonable requests. I received a complimentary room upgrade during check-in. Although the room wasn't 100% ready, I caught a glimpse of their cleaning protocols and the minor touch-ups being done after a supervisor's inspection when I rushed in to drop off my luggage. This left a deep and reassuring impression.
The only slight disappointment was that both of the hotel's swimming pools were closed during my stay, despite the scorching 30+ degree weather. The hotel explained that due to it being the off-season and the historically cooler April weather, outdoor pool usage was low, hence they were drained and out of service. Another point is that the hotel gym facilities are quite basic, with poor ventilation, and the windows seemed to be unopenable. For a place prone to accumulating odors, this definitely needs improvement. My suggestion is that for a hotel under Guanglv Group, aiming to create a high-end resort in a world-class tourist destination, these facilities shouldn't merely be for rating purposes. They should be properly maintained and adjusted according to actual conditions to meet customer needs.
In summary, if you're looking for a peaceful retreat and a brief escape from the increasingly commercialized, chaotic, and disorderly modern Yangshuo, this hotel would be an excellent choice.
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