Sea Breeze Beach House All Inclusive by Ocean Hotels

Beach over all is gorgeous Staff are average some are nice and some were rude 1st night issues with air conditioner leaking caused my son to fall. Food was average

The resort location from airport was close and beautifully landscaped property on the beach. The beach was nice and enjoyed sun longers with covers. Staff was readily available to serve. Food options were limited and only able eat during specific hours which was disappointing. The hot tub was snaller than a bath tub, water was cold and did not have pressure massage working. Main reason for booking resort was for use of hot tub and spa which was unable to contact to schedule session. Room location was excellent due to amazing customer service provided by Kim and Xavier for booking awesome snorkeling excursion. There seems to be alot of guests there that believe they are entitled and seem to forget they are visiting a resort in the carribean. Several guests caused issues with other guests smoking on the beach or playing music from phone, therefore would not recommend for any one whom wants to partake in such activities.

everything that we wanted, good to just stay on site or go out for days - we did both and really enjoyed our stay

I had the best experience from the time me and my friends arrived at the place till we left the place was clean and the staff were very nice the food was ok drinks were great overall the experience was really good joel was one of the great staff there that made the experience even better hi was very helpful very welcoming

Pools were great my only thing is the food was just ok nothing to go back for but the accommodations and the staff were awesome

I don't like to leave negative reviews for hotels. I feel like you can't please everyone all the time. However, I had to make an exception for this one. We booked this trip to celebrate my husband's birthday. It started out great the property is located right on a beautiful beach. The hotel room "appeared" to be perfect. First came the issue with our dinner reservations for my husband's birthday. The person that booked the dinner reservations made a mistake and didn't enter it into their system. Mistakes happen. No worries. When we showed up at the restaurant the two hostesses were so unprofessional about it. Basically, telling us that we had to find somewhere else to eat since we were not booked for that night. Thankfully, I had the list of restaurants on a piece of paper from the woman that originally booked us and retrieved it from my room which still did not rectify the situation immediately or give us an apology for the way they initially acted. Eventually we were seated but at that point we felt very unwelcomed. In addition, 2 days in we noticed that my son had bites on him but not realizing what it was we brushed it off. By the end of our 5-day trip, my son had multiple bites all over his body. When we realized this was an issue we went to guest services in the lobby. There were 3 people that saw the bites and brushed us off. I took several pictures and consulted with our doctor today and he indeed confirmed that he was bitten by bed bugs.

Staff was friendly and went over and above to make our stay wonderful. However, small things like waiting for plates for the buffet and leaky ac unit in the room was annoying.

Rooms tired and in need of update. Pools small and missing tiles. Staff generally lovely.