NH Collection Palacio Burgos
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NH Collection Palacio Burgos

Stay at NH Collection Palacio Burgos in Burgos, a 4-star hotel with 9.5/10 from 130 reviews. It offers good value with quality service, and prices start from US$144.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Iglesia de Nuestra Señora de la Merced: 0.02 km away

St. Mary's Bridge: 0.1 km away

Arco de Santa María: 0.13 km away

Amenity Highlights

Leisure: Eco tours, Sauna, Gym

Pets policy: Pets are allowed, including cats、dogs, for a fee of EUR 35 (approx. US$5).

Food & Drink: Room service, Restaurant, Bar

The above hotel prices are based on Trip.com for September 9-September 15.

NH Collection Palacio Burgos

No. 1 of 4-Star Select Hotels in Castile and Leon
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We Price Match
Highlights
Comfy rooms
Delicious breakfast
Ideal location
Great views
Bar
+4 more
Amenities
All amenities
Property Description
Show more
Really the first choice in Burgos, by service, location and property history
Surroundings
Attraction: Iglesia de Nuestra Señora de la Merced
(<100m)
Attraction: Cimborrio
(300m)
Attraction: Burgos Cathedral
(340m)
Attraction: Plaza de Santa Maria
(320m)
Attraction: Monumento al Peregrino
(190m)
Attraction: Cabildo Metropolitano de Burgos
(220m)
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7

Superior Room

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
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2

Superior Room With View

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
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4

Premium Room

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
Check Availability

Average for similar properties in Burgos
Guest User
June 30, 2026
This is a truly exquisite hotel, very close to the attractions. It's easily one of the best hotels I've ever stayed in.
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Ika_Elly
December 28, 2025
Very fancy hotel. This is a stunning hotel in the heart of Burgos, opposite of the incredible cathedral. The breakfast area looks like it's a former church. Absolutely beautiful! The good: - Spacious room. - Dogs welcome. -Organic (and delicious) coffee and tea in the room (Nespresso capsules). -Breakfast very rich and a lot of choices. -Underground parking at 20€/night. The bad: -35€ for the dogs per night, might be the most expensive I've ever paid for them. -I had an unpleasant experience with the man working at the breakfast area. He came up to my table and spoke fast and a lot. I understand some Spanish but it was too much. He saw that I didn't understand and said “no comprende” and left. Very rude! By observing the other tables I understood that he was asking if I wanted to order something from the kitchenand listed all the different options. It would have been nice to do that!
feixu876543
August 2, 2026
The room was spacious and comfortable, but the bathroom decor was a bit outdated. I also noted a preference for a higher floor, but was given a room on the lowest floor instead.
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H Matthias
February 3, 2026
A beautiful hotel located in an extremely convenient area, just a couple of minutes' walk from the Burgos bus station and a short stroll from the old town and main square. Staff were pleasant, room was extremely spacious and clean and breakfast had a nice variety.
Guest User
June 5, 2026
The location is fantastic! It's a charming old building, a converted church, full of character. Burgos Cathedral is just a 2-minute walk across a small bridge. Right downstairs, there's a direct bus to the train station. The hotel amenities are excellent, and I really appreciated the free sauna and gym. Breakfast was very substantial, with high-quality drinks, teas, olive oil, and honey. The staff were efficient and had a great attitude.
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Guest User
January 7, 2026
Really the first choice in Burgos, by service, location and property history
Andrea canapa
August 20, 2026
Super collection hotel in old monestry and great location
Guest User
March 9, 2026
The hotel is very well located and the facilities are great. Everything was very clean. The staff were very attentive and pleasant. A very good experience.
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H.EmrE
August 17, 2025
The location was excellent, within walking distance to everything. The cleaning was acceptable, but the bathroom ceiling had visible mold from an old leak, which did not look very healthy.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet
AgeFee
Adult
Buffet:€32.00 (approx. US$37.16) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €35.00 (approx. US$40.65) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Hotel NH Collection Palacio de Burgos
  • Opened: 2002
  • Number of Rooms: 110
Phone:+34-947-479900
Email:reservas@nh-hotels.com
The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Rincón de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.

You might be wondering

What are the check-in and check-out times at NH Collection Palacio Burgos?

Check-in time at NH Collection Palacio Burgos starts at 15:00, and check-out time is by 12:00.

Does NH Collection Palacio Burgos have a pool?

No, NH Collection Palacio Burgos does not have a pool for guests.

Does NH Collection Palacio Burgos allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at NH Collection Palacio Burgos, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does NH Collection Palacio Burgos offer breakfast?

Yes, NH Collection Palacio Burgos offers breakfast for guests. Breakfast options include American, Continental, Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at NH Collection Palacio Burgos for my dates?

Room prices at NH Collection Palacio Burgos vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to NH Collection Palacio Burgos from the nearest airport?

The nearest airport is Burgos Airport, located about 14 mins from hotel by car (7.7 km) away.

What’s the cancellation policy at NH Collection Palacio Burgos?

The cancellation policy at NH Collection Palacio Burgos depends on your room type and booking terms.

Does NH Collection Palacio Burgos offer airport transfers?

No, NH Collection Palacio Burgos does not provide airport transfers for guests.

About This Property

Nearest AirportBurgos Airport
Distance to Airport7.89KM
Nearest Train StationRosa Manzano railway station
Distance to Train Station8.06KM
Average Price FromUSD224
Hotel Star Rating4
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