The hotel's location is excellent, and the rooms are clean and tidy. I booked a room with a pavilion view for one night, and the night view of Tengwang Pavilion was indeed stunning. It's also very close to Tengwang Pavilion, just across the road. It's also convenient to walk to popular restaurants and snack streets. The front desk service attitude was very good, but their proficiency still needs improvement. I booked two rooms for three nights in total; the first night was a pavilion view room, and the second and third nights were standard rooms. After the first night, I needed to switch rooms, so I specifically went to the front desk early in the morning to ask if they could arrange the two rooms next to each other. The front desk staff readily agreed at the time. However, when I returned to the hotel in the afternoon, the rooms assigned to me were still separate. The front desk lady then fiddled with the computer for a long time without success. Finally, she called the manager, who also fiddled with it for a long time. They eventually found two rooms that could be next to each other, but one of them reeked of smoke. She offered to 'deal with it' for me, but I refused. In the end, I was too exhausted to argue further and compromised, taking the two separate rooms. In the evening, the manager sent some fruit as an apology. I'm still very satisfied with the hotel overall, but I do think the front desk staff's operational skills need to be strengthened! The hotel's breakfast is decent; if you're not in a hurry to go out and explore, you can go to Dashi Yuan next door for breakfast, which is a very short walk away!
Original TextTranslation provided by AI
