The St. Regis Lhasa Resort

Facilities: The room type was very spacious, I booked a two-bed room this time. The cleanliness was acceptable, but the facilities were a bit old, and there was some water leakage. Room service was prompt. Minibar: Good. 24-hour oxygen supply service: This was very important, especially the 24-hour medical room. Due to severe altitude sickness for the first few days, I spent most of my time in the medical room. Only after taking medication and receiving oxygen could I manage to walk around a bit outside. Cleanliness: Acceptable, and the turndown service was also good. Environment: This is arguably the best in Lhasa. After staying one day elsewhere, I spent the remaining days at The St. Regis. During my stay in Lhasa, I mostly dined and engaged in activities at the hotel. The room layout was very well-proportioned, and maintenance was decent. Afternoon tea was just okay, but the Western restaurant had excellent food, and the sweet tea was the best. Service: The butler, Tina, was excellent. Her service was attentive throughout, and I was very satisfied. Next time I visit Lhasa, I definitely won't choose any other hotel. She even proactively checked in on my well-being.

Had a fantastic stay at the hotel. The 24-hour infirmary was a great comfort. Our butler, Justin, provided excellent and prompt service. Looking forward to staying here again!

The room was spacious and comfortable, with a distinct 'old money' vibe. The hotel buildings are spread out, so it was a bit of a walk to the lobby and restaurants. The food and drinks at the Western restaurant and bar were satisfactory. Unfortunately, the Chinese restaurant's operating hours were too short, so I didn't get to try it. For Lhasa hotels, the St. Regis is undoubtedly the best and most historic. However, for the St. Regis brand overall, there's definitely room for improvement in service.

The hotel's location is excellent, offering a beautiful view of the Potala Palace. The facilities are comprehensive, and the service is very attentive. Alan at the front desk provided thoughtful and detailed service throughout my stay. This is probably one of the most suitable hotel choices in Lhasa.

The shower was clogged, and dirty water flooded the entire bathroom. The hotel showed no concern whatsoever, not even offering the complimentary welcome fruit for the next day. Calls to the front desk always went straight to a busy signal, and no one bothered to assist with the refund process either.

The butler service from Alan (Labasangzhu) was exceptional. The hotel environment and soundproofing were great. However, I'm not sure why the room on the fifth floor was so hot. The air conditioning didn't cool down all night. With the altitude sickness on top of the hot room, it was really difficult to get a good night's rest.

The room was much larger than expected, with two sinks and a very spacious king-size bed. The bathroom was separate, and each room came with an oxygen concentrator and a humidifier, which was a nice touch. The breakfast offered a good variety of choices. The downsides were that the room was so large the oxygen concentrator's effect wasn't very noticeable, and the room was simply too hot. The air conditioning had no effect whatsoever, with the room consistently staying at 28-29 degrees Celsius. They later provided a portable air cooler, but it was noisy and made it difficult to sleep at night. The picture shows the hotel lobby.

The St. Regis Lhasa is undoubtedly the top choice for accommodation in Lhasa. Its ******* luxury decor creates a fantastic ambiance, and the rooms are perfectly equipped with diffuse oxygen systems, which greatly alleviate any discomfort from the high altitude. You can even enjoy stunning views of the Potala Palace right from your window – truly breathtaking. I must give a special shout-out to my exclusive butler, Sangbu, whose service was both professional and incredibly warm. He was attentive and thoughtful throughout my entire stay, providing high-altitude travel tips in advance and greeting me with a comforting hot black tea upon arrival to soothe my body and mind. He was super responsive to all my requests, whether for itinerary advice or item delivery. He paid close attention to my physical well-being and was genuinely humble and kind. The service from this local ******* butler added an extra touch of warmth to my experience. The hotel facilities are comprehensive, with a great pool, spa, and restaurants that maintain high quality. Breakfast offers a rich variety of choices, and the location is excellent, making it very convenient to visit Barkhor Street and Jokhang Temple. Overall, my stay far exceeded expectations. I'm incredibly grateful for Butler Sangbu's meticulous care, which added so many wonderful memories to my Lhasa trip. I will definitely choose the St. Regis Lhasa again on my next visit and highly recommend everyone to ask for Butler Sangbu!

The hotel is beautiful and the suite is very spacious, especially the bathroom which was as large as a public restroom. The room facing the outdoor garden was also lovely. Breakfast was ordinary, quite crowded, and a bit noisy. The main issue was that other five-star hotels offer dedicated butler service, but this one doesn't. The front desk staff were cold, although the other service staff were quite good.