Hotel Jackson

i adore this hotel in every way. and they have the best breakfast of anywhere i have ever been—categorically. if i had to specify, i’d say biscuit breakfast sandwich. also best pitas outside of iran!

Beautiful hotel & great location. I was very upset when I accidentally left my wedding ring in the room the first day, and came back to find everything moved and the ring gone. The management pretty much did nothing the whole stay, and didn't provide turn down service after that. However, after we checked out, Oscar the head of housekeeping found the ring (supposedly in a place I had looked well several times) and heroically brought it to me at the airport. I was very grateful for his extraordinary efforts, while management just threw up their hands. Roof hot tub was neat too. I was disappointed the ski shuttles only ran a few times each day and we ended up having to drive.

Staff very courteous Heater on steps to hot tub outside on roof not tuned on so we almost fell Coffee in room terrible

This is an exceptional hotel. I’ve stayed in luxury hotels of all kinds across the world and this boutique hotel in downtown Jackson steps right up. Staff were so helpful and friendly. The restaurant onsite was creative and outstanding. It’s currently expanding to include another restaurant with rooftop dining and adding a spa/wellness component. The room and hotel lobby was decorated warm and cozy. The amenities were top quality. I’ll definitely return to this local, family owned hotel in the near future.

There isn’t enough room to state how perfect every single detail was during our stay at Hotel Jackson! Our rooms were always spotless every time we entered. Turn~Down service was perfect! The extra touches like biscotti, hot tea, coconut macaroons, luxurious shower products, and candies certainly made us feel pampered! Each and every staff member was so helpful and friendly. From the doormen, the Waitstaff and bartenders, the concierge service arranging tours last minute and housekeeping always doing the little things. We felt as if we were coming home to friends every time we walked through the door. Thank you guys for making this a memorable experience. We will be back!

A beautiful hotel! Spacious room the staff were so friendly and went above and beyond to make our stay the best! Great location!walking distance to everything! The food and drinks in the restaurant were fantastic! We will definitely return again!

Customer service was amazing. Everything was 5 star