The Ritz-Carlton, Xi'an

I was extremely satisfied with my stay! Joyce thoughtfully arranged my room in advance. The location is superb, right next to the subway station, making travel incredibly convenient. Cassie at the Executive Lounge provided warm and attentive service throughout, making for a wonderful experience. Highly recommended, I will definitely choose this hotel again for my next trip! I was very satisfied with this stay. Thank you, Sophia from Guest Recognition.

This was my first time in Xi'an, and I picked it randomly as a getaway to clear my mind. I didn't visit any attractions; I just stayed in the hotel for two days. The Ritz certainly didn't disappoint. From the moment I got out of the car until check-out, since it was a pure staycation, I requested various services from the hotel multiple times, and their response was always quick. The spa was particularly outstanding and definitely worth experiencing. Breakfast was also delicious. As a loyal InterContinental fan, I've now become a Marriott fan and will definitely try other Ritz properties in the future, haha. The only minor flaw was that the minibar was so well hidden I almost couldn't find it. It blended perfectly with the wall. I had to ask the concierge who brought up my luggage to find it, but it's a trivial matter. Also, a big thank you to Lydia for her service and the small gift!

Another great stay at Xi'an 🌰! The facilities are new, the service is excellent, and the breakfast is delicious and plentiful. They really try their best to accommodate any requests. I'll definitely choose to stay here again!

Quiet and clean with excellent service. The breakfast was as delicious and plentiful as ever. This is our second stay, and our whole family loves it.

The hotel is located in Gaoxin District, Xi'an, right next to Zhongda International Plaza, making shopping very convenient. There's also a subway station (Ganjiazai) right by the hotel, so transportation is a breeze. The hotel breakfast offers a good variety.

The subway is right downstairs, which makes getting around super convenient. Breakfast runs until 10:30 AM, which was perfect for us late risers – we could easily combine breakfast and lunch! The breakfast selection was extensive, and the biangbiang noodles and roujiamo were absolutely delicious. We'll definitely be back!

Great location and atmosphere, plus excellent service. The room was quite spacious, clean, and tidy. Highly recommend!

This was my first stay at the Ritz-Carlton Xi'an, and overall, it was a very good experience. The hotel isn't particularly close to the main attractions, but there's a subway station right outside, making it easy to get anywhere. While the hotel facilities aren't brand new, they are exceptionally well-maintained and have a strong design aesthetic. I had some reservations before arriving due to a few online comments, but my actual experience was that the hotel service is excellent. When my wife wasn't feeling well, I called the front desk and they quickly brought up a kettle of hot water and some paper cups. The hotel breakfast was also quite good, with a decent variety that met the expected standards for a hotel of this caliber. As the hotel we stayed at for the last two days of our Xi'an trip, I give it a positive review!

True to its Ritz reputation, the hotel's facilities, ambiance, and service are all top-notch. The room was spacious and well-designed. The executive lounge privileges were excellent, and my child especially loved the chocolate liqueurs. The pool, while not huge, was very beautiful.