Hotel JAL City Aomori

If you've stayed at other JAL City hotels, you'll know how good this one is! The staff, in particular, are incredibly attentive, warm, and friendly! The entire room is full of thoughtful and guest-friendly details. I recommend the renovated rooms from 2025 because I saw other reviews mentioning outdated facilities, but the rooms after the 2025 renovation are perfectly fine, and they even have Dyson hairdryers. The evening lounge is also great, and the cider is good. The view from the room window is also very nice.

The hotel is about 600 meters from Aomori Station. It's a bit inconvenient if you're dragging luggage, but it's very close to the product館 (local specialty center). The room rate isn't expensive, though the bathroom facilities are a bit old, and the hot and cold water taps on the sink are separate. The breakfast is decent, but I feel it's not as extensive as it was a year ago. The worst part was the electric kettle in the room. It didn't automatically turn off when the water boiled, so it boiled all my mineral water dry, which was a waste.

Facilities: Standard. Hygiene: Clean. Environment: Very quiet next door, not noisy, and you can see Aomori Bridge. Service: The staff were very friendly! They even recommended some delicious restaurants nearby. The hotel pays great attention to detail!

It feels like the hotel isn't interested in pleasing guests; they're clearly cutting corners everywhere. The room is old and dated. The double bed was tiny, only 1.3 meters wide, and the mattress was terrible – saggy, unsupportive, and hard. The duvet was also a bit thin. Even the bathroom amenities felt budget-friendly. And the tissues on the desk ran out after just a few pulls? Honestly, it's pretty speechless... The only plus was the breakfast staff, who were very proactive and enthusiastic, and the breakfast selection was quite varied.