Novotel Bordeaux Centre Gare Saint Jean

The hotel itself was beautiful and the morning staff were lovely and friendly. Unfortunately, the evening really let it down. Our flight was delayed and we arrived around 9:30pm, tired and hungry with children. The bar was meant to close at 10pm but had already shut, and despite trying to explain that we just needed something to feed the kids, the staff member was very unhelpful. Such a shame because otherwise it was a lovely hotel.

A good hotel, 25 minutes on foot from old city, close to a tram station and 500 meters from railway station

Room was large enough. Other than that, everything was below average.   Bad smelling soap they are using to clean up.  No lotion or conditioner provided. The room smelled all right but the corridor smelled bad all the time.

I would suggest bath mats in the shower particularly for older people, once the water has hit the shower it tends to be a bit slippery. I would also suggest that perhaps down at the barrier area they might introduce fries so that you can have just snacks with your drinks rather than food. Additionally, while it was warm outside, depending on the type of year, the air conditioning at that level was not fully functional. The staff were for always eager to help and would go out of their way to ensure that our needs were met.

Lovely and clean, very friendly and helpful staff. A 20 minute walk to the old town centre, less than 10 minutes walk to the train station and a tram stop right outside.

Avoid by any chance and thank me later. In one word: NIGHTMARE. Smelly old hotel with renovated lobby. The whole hotel smells like a public bathroom. At night the reception desk doesn’t work and you need to use intercom to get in (if you’re lucky and there is someone to actually let you in- in our case it took some time waiting in a rain). The “vintage” AC in our room was blowing hot air while being set on cold. It for sure remembers better times. After one night we booked other hotel nearby and it was the best decision we could make (unfortunately not a day earlier).

Hotel has its own car parking, very convenient if you come with your own car. Breakfast is so nice!