Carlton City Hotel Singapore

This is my second time staying at this hotel in Singapore. The location is fantastic, right in the CBD area. Downstairs is a bustling street lined with restaurants and hotels, plus supermarkets and hawker centres offering everything you could possibly want. It's only about a 20-minute walk to the Marina Bay Sands area, passing through Chinatown and Clarke Quay along the way—super convenient! The MRT station right outside the hotel is also very handy, and you can just tap your credit card to get through the gates.

Great location, close to the MRT, food center, and Chinatown. It takes about 10 minutes by taxi to Sentosa and around 30 minutes to the airport.

Booked this for the F1 Grand Prix at over SGD 4,000 a night. The room facilities felt more like a SGD 1,000 hotel, but since prices surge during the event, I can accept it and won't dwell on it. What really infuriated me was the front desk service—I've never experienced such poor service anywhere. Maybe I should have looked for a female receptionist instead, because the male staff member was appalling. Hands down, this is the hotel with the worst front desk service I've ever stayed at in Singapore.

The accommodation was clean and the location was close to the city center, making it very walkable. The service was also great. It's a shame we couldn't try the breakfast since I was traveling with my mother, but I would definitely stay here again next time I visit Singapore. I had a very comfortable and pleasant stay~!

We really appreciate them accommodating our early check-in. They were also very helpful with our inquiries about local information beforehand, which made our trip go smoothly right from day one. The location is great too, with currency exchangers, convenience stores, and cafés all within walking distance, making for a very comfortable stay.