Hideaway Inn Lenox

It would be more helpful if there was staff on duty. Towels in supply closet weere not available the last morning when we needed them. Coffee machine was interesting but filled with a sweetened creamer. Our room did not smell good although there was no obvious cause, maybe fireplace? That said, the room was good sized. More hanging space would be helpful since we were there a few days. Good location.

Convenient location, super clean and nicely decorated. We were in town to visit Tanglewood and didnt stay long enough to enjoy the area. Would definitely come back and find some time to enjoy the porch.

Great location for the historic District and walkable to Tanglewood. Coffee machine, and water dispenser available 24 hours lots of little spaces to sit and relax.

Great location! Fun place to stay, lots of space for your group to hang out inside and out. We stayed in Family room- the king bed was super uncomfortable. Sent the inn an email but didn’t get any type of response. Guest service needs work.

Don’t go here! Stay at the local Marriott! This is a ghost place. No one works there. You need to call some strange phone no to get someone to help. No keys to the top . Just some code. No food. No breakfast! There are only machines where you can purchase chips and soda. The vending machines only take credit cards. The windows didn’t open. The light on the desk didn’t work, so I could not do my work. Poor lighting throughout. Very dark. Strange smell. I imagine this is how you feel if you’re buried alive, and the rooms are not cheap. I was in one room first and the toilet didn’t stop running. Had to change room. You need to call some strange phone number to get anything done. The front door is open all the time, through the night. Scary, especially if you are on the first floor! The only good thing was a decent shower. I’ve been to Lenox before and the Marriott is a far better choice. I asked for a copy of my bill by email/text twice. Never got it.

This was a fantastic place, beautifully set up, and in a great spot. Will definitely come back.

Great location. Charming grounds / front porch. Room was dark - would recommend more lighting.

Great place to stay for location and was very unique. Had trouble checking in and was difficult to get ahold of someone since there was no onsite staff. They said it was a problem with ******* booking. The room itself was great and spacious - so much to do with how they had the whole place decorated. A very nice place to stay for the night.

Wonderful pet-friendly property in a fantastic location. Everything in the village is just a short walk away, making it easy to enjoy local shops, restaurants, and attractions.