Hideaway Inn Lenox

The Hideaway Inn (formerly the Constance) is lovely. It has great architectural details and spacious ground-floor common areas, with a free coffee/tea setup behind the bar. My room was spacious with quirky decorations and a small green refrigerator for snacks and drinks. There are outdoor and indoor games as well as an extensive record collection. Also (and mercifully, given the recent heat), it has quiet and efficient air conditioning. The deep porch and comfortable chairs are great for chatting with friends as the sun goes down. It's a few minutes' walking distance to downtown Lenox and about 2 miles from Edith Wharton's home The Mount. Would definitely stay there again!

The hotel is within walking distance to town and their employee, Logan, is very helpful - he brought us a lamp and gave us correct directions after the hotel's text "service" gave us wrong ones (hence the second service star in our review is for him). But that said, "inn" is a misnomer. No breakfast, sleepers laid out on the porch, absolutely no one to greet you upon arrival nor on the premises at any time we were there. Be prepared to "register" by phone. And if you decide to stay, do not accept room 103. The heat was on in the bathroom (high 70s to 80 degree day) while the air conditioner was on in the bedroom. You cannot turn off the a/c and open a window because all the windows are painted shut, except one - which has no screen. Logan brought us an extra lamp because the room was incredibly dark - both in decor and in lighting (decorative but worthless bedside table lamps). If your idea of "amenities" is a child's playroom, fuss ball, and awful coffee, and you are willing to pay inn prices, then this place is for you. My wife and I reserved for two nights, we left after one. (fyi - cell phone service in Lenox is notoriously spotty with many dead zones).

We rented the entire inn to accommodate family and friends for our son’s wedding. Best decision ever. The inn is walking distance to everything in Lenox and is able to crowd. We loved all of the open parlor space where we could enjoy all of our guests. Highly recommend.

We recently stayed at the Hideaway Inn for a last minute get away in Lenox. We had stayed there before when it was the Constance Inn. Hideaway has obviously refreshed the place – it looks great. Love that you can walk to the restaurants and stores. No grandchild with us on this trip, but she would have loved the play room.

5 stars! This is by far the best place to stay in Lenox in my humble opinion. Very cool vibes mixing historical charm with modern touches, record players in the rooms, great coffee (espressos, lattes etc.), super comfortable beds/linens, high quality shampoo, conditioner and soaps, self check in, kids room to keep the rug rats entertained, living room with piano and a ton of records to select from, bar/cocktail game room with fooseball and ping pong as well as a great wrap around front porch and front yard to run around and play yard games in walking distance to town. There’s also a EV charger right next door that was very convenient and loved all the local tips they recommended on the Hideaway app. Highly recommend checking this place out and they also have locations in Mt. Snow and Mt. Sunapee that I’ve been to that are great as well. I heard they are opening locations in Killington VT, Lake George NY and Cape Cod I look forward to checking out as well.

Great location, the building is pretty. Good size rooms, walls are very thin you can hear your neighbours!!! Female member of staff on arrival about 2pm seemed grumpy and unhelpful. Later on (not sure of her name she finished at 7pm) was very helpful and willing to help. Continental breakfast was ok, bagels and pastry’s were stale.

I agree with Marsha; this property is rundown and dirty. Sure it is historic with leaves rustling outside the window, but its charm is spoiled by the dirt. We had only one chair in the bedroom with no cushions. We needed to sweep our balcony before we could use it. All the woodwork is either dirty and/or peeling. There are food crumbs on the stairs.

The property is tired and gloomy. We had 2 rooms. The one on the ground floor had a tatty chair outside and the windows badly needed cleaning and the exterior needed to be tidied up. It is a historic building but that doesn’t mean it can’t be comfortable and sparking clean. The breakfast is also gloomy and in general staff aren’t friendly. I was always surprised whoever was in the reception area never (and I mean never) looked up from their computer to say good morning or exchange any pleasantries. Spend your money elsewhere.

The issue with staying in some historic buildings is that sometimes preservation is at odds with guest comfort. We stayed here for one night and while the building and the room look great in pictures, as soon as some other guest walks (creaking wood), flushes (loud pipes) or talks (thin walls/doors), you can hear everything. It is a shame, because the rooms have a decent size, staff is nice and the location is perfect to walk to all the restaurants in town... but sleep is easily compromised by all other guests just by them walking around (which is their right!) Mixed feelings on this one for that reason