This is a fantastic hotel. I stayed here with my wife and two five year old boys and we were all incredibly impressed. For context, we are very fussy, we have high standards but we set these to match both the price tag and the star rating. In our view, having stayed in many, many 4 star hotels in spain and other countries I would say with confidence this IS a 4 star hotel. Anyone who says this is three star clearly hasn’t stayed at a three star hotel. The hotel itself is set in beautiful grounds and is maintained well. We had a junior suite and I don’t think I’ve stayed in a hotel room before at this price range that was so well though out design wise for a family of 4. 1 large king size bed, and two decent sized single beds that turned into either a chair or sofa in the day. Huge balcony, fresh towels and turn down every day. Shampoo and shower gel is also provided but we tend to bring our own. If you find you have forgotten anything there is a fabulous shop onsite stocking most essentials. I agree with some other reviewers that speaking a bit of Spanish goes a long way here and rightly so. This is Spain, try and speak the language. Many people who visit England and English is not their mother tounge, I’d be shocked if someone in the hotel spoke something other than English to accommodate them so we always make an effort to learn the language and make conversation. It does go a long way. The food was incredible, my wife and I have stayed in many places before but the food here was 4 star plus, plenty of choice, all fresh and very little repetition. Estrella, white, red and rose wine on tap throughout the day (apart from breakfast but there is cava if you’d fancy a morning tipple- find me a three star that provides that in the morning). The lunch at the pool bar was excellent for quick delicious bites and again, cocktails, beer and soft drinks on tap. Perfect! The pool areas were spotless could always find a sun bed even at 2pm. Many people say there aren’t parasols around the kids splash park but there are loads of trees and this provided us shade for most of the day. The staff work very, very hard and it shows the bar staff, entertainment staff and the Terrace staff were incredible with us and our children. I gave them a small tip each night and they were so grateful they always provided us with a speedy friendly service and again, this goes a long way. We didn’t have the best view in the world over looking the car park for our room but at the end of the day, it’s swings and round abouts sometimes you get a nice one sometimes you don’t, if the view would ruin your holiday then I’m sure they would accommodate but it didn’t bother us. Rooms are air conditioned to 22 degrees which was beautiful and very cold when you came back to the room. The entertainment was of a good standard, we were so busy during the day we often missed the disco but the kids made friends and enjoyed what was on offer. The location is a bit out of the way