Wynn Las Vegas

Here is the English translation of your feedback, structured clearly and professionally for contacting customer management or submitting a review: First, when checking out, I was directed to use the self-service kiosk. However, after completing the check-out process, there were no instructions on where to leave the room key card. I tried to hand it to the front desk staff, but they refused to take it. Since I was in a rush to leave, I ended up leaving the card on the front desk counter (Room E5248). Second, I accidentally left my chili powder at the restaurant (The Buffet at Wynn Las Vegas) around noon on September 4th. When I went back to retrieve it today upon checkout, the restaurant host escorted me to the staff area, but the staff member there simply told me to make a phone call to inquire about it. Excuse me, but my English is not good—how was I supposed to call and inquire on my own? Even after charging me a $15 tip, the service was still this poor. Overall, as what is supposed to be the best hotel in Las Vegas, the service is terrible—far inferior to Wynn Macau! I will definitely never stay here again on my next visit to Las Vegas!

This is the best hotel i have stayed at in Vegas. Its so clean and the location is perfect. I would recommend to anyone visiting Vegas

Luxury hotel near the ***** of Vegas. Service was excellent, be careful by adding a breakfast, you need to wait for a while to get in.