The hotel was decent. There was a very enthusiastic bellhop who also spoke Chinese. The air conditioning was extremely loud.
A small anecdote: We arranged a 1-hour late check-out with the front desk. The lady said it was all set, but when we went back to our room, the key card still wouldn't work. So we went back to the front desk again. They said it was definitely fixed this time, but it still didn't work. It was very hot, and we didn't want to keep going back and forth to the front desk, so we asked a housekeeping staff member to call the front desk. The front desk said they would handle it immediately. After waiting five minutes, the housekeeping staff member was also gone. We had no choice but to go back to the front desk. Just then, the bellhop walked by. We explained our predicament, and he resolved it in an instant.
Next time, for front desk staff who can't even get the key card timing right, they should be the ones to come to the guest's room to sort it out, instead of making guests run back and forth.
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