Rissai Valley , a Ritz-Carlton Reserve

Our stay at Nissai Valley was absolutely fantastic! The breathtaking natural scenery from our villa was a daily delight. What truly warmed our hearts was the exceptional service from the staff. From our dedicated butler Missy, to Sobo, Pancy, and Terry, everyone was incredibly kind, enthusiastic, and attentive to our needs, making our entire stay incredibly relaxed and enjoyable. A huge thank you to everyone for creating such wonderful memories for us! If we get the chance, we will definitely be back!

The hidden Ritz-Carlton in Jiuzhaigou has always been on my travel bucket list, and this summer, I finally had the chance to experience it with my child! Our two-night stay was fantastic. The butler provided attentive service throughout, and a special thanks to Master Zhang (Black) for the high-speed train station pick-up and drop-off service. He shared so much about Jiuzhaigou's history, beautiful scenery, and culture during the ride 🙏 The Western breakfast at the restaurant was especially excellent! 👍

First time checking in at the second Michelin 3-Key hotel in the Greater China region for the 2025 Michelin Guide, aside from Rosewood Hong Kong. This is the sixth Ritz-Carlton Reserve, Marriott's ultra-luxury flagship worldwide, designed by the late Mr. Jaya Ibrahim, who also designed Amanfayun Hangzhou, Aman Summer Palace Beijing, and Amandayan Lijiang. The design deeply integrates ******* culture, presenting an elegant and unique style. Located in Jiuzhaigou's Rissai Valley, the rooms are fully equipped, featuring a Nespresso machine with milk frother and a dedicated kitchen. The bathrooms boast Villeroy & Boch fixtures. Special thanks to our attentive and meticulous butlers, Jasmine and Caroline, for their warm and thoughtful service throughout our stay, always available online. The hotel staff were polite and enthusiastic, and the restaurant service was refined and thoughtful. The hotel's scenery is absolutely stunning and pleasant. During our stay, the rain cleared to reveal endless lush green mountains in the distance – truly a secluded paradise, a top choice for luxury hotel enthusiasts.

The service was good, but unfortunately, none of the restaurants really stood out in terms of food quality. It's quite convenient for visiting Jiuzhaigou, and the round-trip shuttle service was definitely the most praiseworthy part – it saved us a lot of hassle. My child loved feeding the little animals there.

A very pleasant stay, especially thanks to Kris and the butler team who were incredibly attentive, warm, and thoughtful! Definitely worth choosing again next time!

Staying at the Ritz-Carlton Reserve nestled in the valley was a picturesque experience with an amazing hotel atmosphere. A friend highly recommended their travel photography service, so I booked it a day in advance. It turned out beautifully, very high-end photos! Photographer Mr. Long is great at finding the best light and scenery, and capturing natural moments! The travel photography service was also very thoughtful and meticulous. Highly recommend it to everyone! Also, Sofia and Daniel at the spa center were incredibly warm and patient – a lovely young man and woman!

A hidden gem tucked away in the valley. The environment is peaceful and healing, the service is gentle and attentive, making for a super comfortable stay. All the staff at the spa were wonderful! We even tried the travel photography experience; the outfits and makeup were thoughtfully prepared, and the photos turned out stunning! Sasa's service was also very thoughtful; there was absolutely no pressure to purchase photos, which I really appreciated! We also participated in some of the hotel's activities, and the experience was great! It's a fantastic resort hotel! The attentive service from our butler and the charming service from Li Haifeng also left us with a wonderful impression! We'll definitely be back again!

The hotel has great views, the room facilities are excellent, and the butler service is attentive.

Nestled in a valley, the hotel boasts an excellent and tranquil location with fresh air. From the room's terrace, one can admire the verdant distant mountains, flowing mists, and pouring mountain rain. The service is impeccable; every detail is touching, from the exquisite bookmark placed in an open book to the reserved same seat at Cailin Xuan, or the shuttle bus that stops to ask if you need a ride. Our butlers, Suobo and Zhuoma, were particularly friendly, proactive, responsive, and meticulous. The facilities are also quite complete, with a beautiful pool and abundant activities. Cailin Xuan offers delicious and refined dishes, and the breakfast is also great. I hope to have the opportunity to experience the Hidden World in a different season next time.