Kimpton AERTSON HOTEL by IHG

My stay at the Kimpton Aerston was great. The room was cleaned and guest services were very nice. The next time I visit Nashville. I will be booking this hotel again.

Great hotel, location ideal. Staff was friendly and engaging, most helpful. Coffee service in the lobby was prompt and served excellent quality

Great hotel in great Nashville location Great hotel in great location. Rated poor for cleanliness only because our room was completely skipped one day by housekeeping. No idea why. They did not try to enter when we were there and we also were gone for much of the day.

This hotel was an easy walk to Vanderbilt and the staff was super helpful. The rooms were very nice and clean, however, I would have appreciated a coffee machine in the room.

We arrived in the afternoon from Atlanta GA around 1:30 pm on Saturday 10/11/2025. The receptions told us that our rooms will be ready in about an hour and we can check in since we drove for 5 hours. They stored our luggages and we went to pool area till they get our rooms ready. The pool area was filthy, pool bathrooms were locked and lobby bathrooms were very dirty full of dust. The rooftop area was dark with no lights and trash can smell bad with spill marks around it. When I brought it to receptionist attention, it didn’t seemed that it was a big deal. The hotel rating on ******* was 4.5 star hotel but it was far from 3 star. After 3 hours wait and after twice checking to find out when the rooms are ready finally at 4:30 they gave us the key to one of the rooms but they could not tell us when the other room will be ready. When we checked into our room noticed that for sure that the rating was misleading and the room was Far from 4.5 star and our standards.