Hotel Indigo BALTIMORE DOWNTOWN by IHG
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Hotel Indigo BALTIMORE DOWNTOWN by IHG

24 W Franklin St, Baltimore, Maryland, 21201, United States
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We Price Match
hotel overview picture
Last booked 18 hrs ago
Highlights
Great views
Delicious breakfast
Ideal location
Lots to do
Pets welcome
Amenities
Gym
Public parking
EV charging station
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
All amenities
Property Description
Set in the heart of the historic Mount Vernon neighborhood, Hotel Indigo® Baltimore Downtown offers a true glimpse into Charm City’s cultural core. Surrounded by cobblestone streets, eclectic galleries, and iconic landmarks like the Walters Art Museum and Peabody Institute, our neighborhood story is alive with creativity, legacy, and movement. Stroll to the Inner Harbor, catch an Orioles game, or explore local music at the CFG Bank Arena just minutes from our doors. Inside, you’ll find a vibrant retreat that celebrates Baltimore’s literary roots with bold design, rotating art exhibits, and locally inspired touches throughout. Dine and unwind at Poets Modern Cocktails and Eats, where the flavors are as expressive as the setting. Our hotel is also steps from the Baltimore Convention Center and offers flexible event space for gatherings big and small. From plush bedding to pet-friendly rooms, a 24-hour fitness center, and a grab-and-go market, comfort comes standard. As a historic hotel, no two rooms are identical and each stay is a little different. Whether you’re here to explore, create, or connect, our team is ready to help you experience Baltimore like a local.
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9.0/10
Great
location is good. Parking is just in front of road.
All 135 reviews
Surroundings
Metro: Lexington Market
(790m)
Metro: Charles Center
(810m)
Airport: Baltimore/Washington International Airport
(17.0 km)
Train: Camden Station
(1.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Deluxe Two Queen Room

2 Queen bed
Has window
Non-smoking
TV
Satellite channels
Room Details
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13

Standard Room

Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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10

King Suite Comm Access Roll in Shower

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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9

Premium Room

Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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11

Corner King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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14

King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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8

Standard King Room-Ground Floor

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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7

Deluxe King Room

1 King bed
Has window
Non-smoking
TV
Satellite channels
Room Details
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5

Bi Level King Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
TV
Satellite channels
Room Details
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12

Standard Room, 2 Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
8

Standard Queen Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
9

Standard Two Queen Room Mobility Access Tran Shower

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews

9.0/10
Great
135 reviews
  • Cleanliness9.1
  • Amenities8.9
  • Location9.1
  • Service8.9
Average for similar properties in Baltimore
Most Mentioned
Review summary
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Service Quality: Guests consistently praise the friendly and helpful staff, with notable mentions of efficient check-in and check-out processes. The personalized customer service, including flexibility with late check-outs, contributes to a welcoming atmosphere.(based on 7 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 26, 2025
Good location ! It's old but clean. Good service! Delicious reataurant!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 12, 2025
The Hotel Indigo in Baltimore is one that provides comfort, access to quality restaurants that represent diverse cuisines, and customer service with personality and a smile. The food menu is sufficient and the bartenders are well versed in creating whatever cocktails you may enjoy. The rooms are quiet, the water pressure is strong, and the cost is competitive. I stayed 2 nights and when I checked out late, the hotel had no issue with it. I was able to walk from the Penn Station to the hotel with no difficulties.
C‍h‍e‍n‍c‍h‍u‍n‍s‍h‍e‍n‍g‍ ‍3‍-‍2‍-‍2‍8‍0‍1
November 4, 2025
location is good. Parking is just in front of road.
G‍e‍o‍r‍g‍e‍ ‍C‍h‍e‍n‍ ‍N‍o‍.‍1
May 20, 2025
Just a few steps to Peabody Institute of music. Staff are friendly. The room was spacious.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 23, 2024
When looking for a place to stay, too priority for me was room service, which this hotel advertised on their website that they offered. They did not. The front desk person the proceeded to insult my intelligence by suggesting that "room service" means they'll come to your room and change your towels. Attached are the website photos, showing "room service" under the Dining menu, and "housekeeping" listed under amenities. The room was nice, the bed comfy, and the free breakfast was great, but the neighborhood has no walkable stores, and one very pricey restaurant 2 blocks away.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2024
Everything was great. The front desk were super helpful and friendly. Only wish that they provide kettle for boiling hot water and drinking water in the room
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 6, 2023
Big room but bathroom not very good condition..
w‍h‍i‍t‍e‍p‍a‍r‍a‍*‍*‍*‍*
June 5, 2025
A very bad experience. We booked a deluxe king-size bed, but were given room 414, facing the patio. The air conditioner unit was right across from the window. We quickly went downstairs and requested a change to room 825, at the end of the hallway, also facing the patio. The room reeked of alcohol. We arrived at the hotel in the early morning, and the parking lot across the street, which cost $14 a day, was closed. Valet parking was $30. They said they would text us to retrieve our car that morning, but we never received a text. The breakfast voucher included in the room was not given to us at check-in, so we had to order it ourselves that morning. Breakfast was made to order and was slow, so if you're in a hurry, you'll have to come down early. I didn't feel any service at all; you get what you pay for. We were staying on a last-minute basis, and I just checked with friends. The area is unsafe, and we experienced strong censorship. Choose carefully.
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Services & Amenities

Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$14.00 (approx. NZD 23.99) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours [Mon - Fri] 06:30-11:00 Open [Sat - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$75.00 (approx. NZD 128.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1906
  • Renovated: 2016
  • Number of Rooms: 302
Phone:+1-410-6256200
Email:info@hotelindigobaltimore.com
Set in the heart of the historic Mount Vernon neighborhood, Hotel Indigo® Baltimore Downtown offers a true glimpse into Charm City’s cultural core. Surrounded by cobblestone streets, eclectic galleries, and iconic landmarks like the Walters Art Museum and Peabody Institute, our neighborhood story is alive with creativity, legacy, and movement. Stroll to the Inner Harbor, catch an Orioles game, or explore local music at the CFG Bank Arena just minutes from our doors. Inside, you’ll find a vibrant retreat that celebrates Baltimore’s literary roots with bold design, rotating art exhibits, and locally inspired touches throughout. Dine and unwind at Poets Modern Cocktails and Eats, where the flavors are as expressive as the setting. Our hotel is also steps from the Baltimore Convention Center and offers flexible event space for gatherings big and small. From plush bedding to pet-friendly rooms, a 24-hour fitness center, and a grab-and-go market, comfort comes standard. As a historic hotel, no two rooms are identical and each stay is a little different. Whether you’re here to explore, create, or connect, our team is ready to help you experience Baltimore like a local.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Indigo BALTIMORE DOWNTOWN by IHG?

Check-in time at Hotel Indigo BALTIMORE DOWNTOWN by IHG starts at 16:00, and check-out time is by 11:00.

Are pets allowed at Hotel Indigo BALTIMORE DOWNTOWN by IHG?

Yes, pets are welcome at Hotel Indigo BALTIMORE DOWNTOWN by IHG, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Hotel Indigo BALTIMORE DOWNTOWN by IHG?

Room prices at Hotel Indigo BALTIMORE DOWNTOWN by IHG vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Hotel Indigo BALTIMORE DOWNTOWN by IHG from the nearest airport?

The nearest airport is Baltimore/Washington International Airport, located about 20 mins from hotel by car (17.0 km) away.

What’s the cancellation policy at Hotel Indigo BALTIMORE DOWNTOWN by IHG?

The cancellation policy at Hotel Indigo BALTIMORE DOWNTOWN by IHG depends on your room type and booking terms.

About This Property

Nearest AirportBaltimore/Washington International Airport
Distance to Airport17.02KM
Nearest Train StationCamden Station
Distance to Train Station1.43KM
Nearest Subway StationLexington Market
Distance to Subway Station0.79KM
Average Price FromNZD370
Hotel Star Rating4